Microsoft support not calling me

Discus and support Microsoft support not calling me in XBoX on Consoles to solve the problem; i have put in x3 callback requests this am. despite the wait time being stated as 9 minutes no one is calling me. is this standard microsoft support... Discussion in 'XBoX on Consoles' started by Player138436323, Nov 26, 2017.

  1. Microsoft support not calling me


    i have put in x3 callback requests this am. despite the wait time being stated as 9 minutes no one is calling me. is this standard microsoft support practice?

    :)
     
    Player138436323, Nov 26, 2017
    #1
  2. microsoft not calling me back

    Hi

    despite putting in x3 requests for a callback this am i am receiving nothing despite waiting over an hour when the wait time is 9 minutes. can anyone tell me why this would be happening?
     
    Player138436323, Nov 26, 2017
    #2
  3. ezdoesit510
    ezdoesit510 Guest
    Fallout 3 Purchase

    Not sure, but you can try calling microsoft support
     
    ezdoesit510, Nov 26, 2017
    #3
  4. RichardHuskisson1 Win User

    Having a multitude of issues on PC with Xbox Game Pass

    I also tried to contact support; Xbox support had nothing for me, transferred me to microsoft support who disconnected the call.
  5. Daniel Gill_354 Win User

    How can I get Microsoft support to call me or email me

    Hi Alex E, my name is Daniel. I am an independent advisor who is willing to help you.

    For me, it is an honor to write to you and try to help you in any way possible, for my part I will do my best to try to solve any questions/problems you are presenting.

    I'm sorry to hear that you are having this problem, you can contact Microsoft support by clicking on the following link.

    Support: support.xbox.com/contact-us/

    Note: When you enter the page you must select the Contact Us button then enter the problem you are presenting, you will be redirected to a live chat with a support agent. In some cases an automatic bot will appear but you must keep trying until you speak to a real person.

    From what I understand, they cannot help with questions regarding recovering accounts, however you can contact them and they will be happy to guide you towards a solution.

    Remember that this is a public forum of the Microsoft community where we are players like you who try to help/guide other players to find the solution to the problems they are experiencing, however we do not belong to Microsoft, this means that we do not have access to the accounts or information of other players.

    Thank you for understanding, I wish you good luck.

    Best regards,
    Daniel.
  6. leonardohklaus Win User

    Game updates are going well over 100%

    I called to support and the analyst me talk that is a problem and the microsoft a fixed them
  7. Zach Roth Win User

    Lost relics:Offer not available

    Called 1800-4-my-xbox.

    They said call the publisher.

    Informed support Microsoft is the publisher.

    They gave me Epic's number.

    Epic support says call MS.

    Can't play vip without content.

    Dafuq?
  8. Jeffrey Lewis Win User

    Xbox support

    I am right at a 2 hour hold after support called ME. There was no warning whatsoever that I would have to wait on the phone for -hours-. Microsoft called ME and put me on hold :(
Thema:

Microsoft support not calling me

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