Microsoft Sudoku valid solution not accepted

One year later, none solution, unable to sign with Microsoft Sudoku and CAN sign with Microsoft Solitaire. Windows 10.

have you tried the possible solutions on this link? )support.xbox.com/.../error-email-password-not-valid

Solution 1: Make sure that you are using the right Microsoft account

Solution 2: Check your Microsoft account on Xbox.com

Solution 3: For a child’s account, use the child's Microsoft account

Solution 4: Reset your Microsoft account password

Solution 5: Go to the Windows Solution Center

My Microsoft Sudoku game no longer starts. Have reloaded Microsoft Solitaire collection and at the bottom chosen Microsoft Sudoku game and each time I start it I get initial Microsoft Sudoku starting screen and then it shifts to a blank blue screen and
freezes.

Multiple downloads have also failed and checked for Microsoft Updates and completed those....

Any suggestions to restore Sudoku? Note other Microsoft Solitaire games work from the collection.

Hello MittCda, sorry to hear that my friend, in this case what version OS (Windows) runs your Surface Pro

Thanks

No no, but you have to try this on the Microsoft store app, not on sudoku Jeannie.

I'm having the same trouble with Microsoft Sudoku. Please help!