Microsoft Sudoku problems

I've had exactly same problem that started yesterday too (23/1/18). Ok for solitaire but getting same connection problem messages. Then today got this message

January 24, 2018

There was a problem downloading game data for Microsoft Sudoku. Please check the Microsoft Sudoku FAQ at and refer to error code 000021

It came up in the ! News for Microsoft Sudoku box. I tried looking up the code but it didn't have it on the support site.

Hi Alan,



Thanks for reaching out to the forums. Sorry for the issue you are experiencing. We recommend to go on the Microsoft casual games
community. Towards the bottom you will see their Facebook page and they ask to post there. There is also a support
site for the casual games you can look over also. Here is the casual games FAQ too.



Thanks,

Brad

Sudoku keeps looping back to start screen, will not open sudoku games for the last 3 to 4 days

Same problem as Microsoft Sudoku is having. Game locks up while ads are loading.

I have the exact same problem. I have uninstalled & reinstalled with no result. I can click on the green xbox button in the upper right hand corner of Sudoku and be signed into xbox without any problem. I can exit Sudoku, sign into xbox, and punch the
"play Sudoku" button, which initiates Sudoku, but Sudoku still says it cannot connect to xbox.

I have on a couple of occasions seen a message momentarily when I first initiate Sudoku that seems to imply that this is a new version of Sudoku and you don't have to sign into xbox to play it. But then I don't have any history
of my playing Sudoku over the past 4 years. The message disappears before I can study it. Is there a new version of Sudoku that is causing my problem?

Help