Microsoft Sudoku Games Disappeared

Discus and support Microsoft Sudoku Games Disappeared in XBoX Games and Apps to solve the problem; Today when I signed in to play the daily challenges, all the games I had played in the month of July had disappeared and it treated today as if that... Discussion in 'XBoX Games and Apps' started by SometimesSally, Jul 30, 2020.

  1. Microsoft Sudoku Games Disappeared


    Today when I signed in to play the daily challenges, all the games I had played in the month of July had disappeared and it treated today as if that was the first time I had played. Can I get those back? Thanks!

    :)
     
    SometimesSally, Jul 30, 2020
    #1
    1 person likes this.
  2. WonderClover48 Win User

    Problem with access to Sudoku

    I have the exact same problem. Have uninstalled and reinstalled. Can click on the green xbox button in the upper right corner of Sudoku, and sign into xbox just fine, but Sudoku can't sign in. Have even exited Sudoku, and punched the "Play Sudoku" button
    within xbox, which starts Sudoku, but Sudoku still can't connect. All of my other games work fine.

    I have seen a message from time to time within Sudoku over the last 2 days which seems to say that this is a new version and you don't have to sign into xbox to play, but then I lose all my history of what has happened in the last 4 years. The message disappears
    before I can study it. Is this a new version? Or maybe I am misinterpreting the message.
  3. WonderClover48 Win User

    Problem with access to Sudoku

    I have the exact same problem. I have uninstalled & reinstalled with no result. I can click on the green xbox button in the upper right hand corner of Sudoku and be signed into xbox without any problem. I can exit Sudoku, sign into xbox, and punch the
    "play Sudoku" button, which initiates Sudoku, but Sudoku still says it cannot connect to xbox.

    I have on a couple of occasions seen a message momentarily when I first initiate Sudoku that seems to imply that this is a new version of Sudoku and you don't have to sign into xbox to play it. But then I don't have any history
    of my playing Sudoku over the past 4 years. The message disappears before I can study it. Is there a new version of Sudoku that is causing my problem?

    Help
  4. SylvsO Win User

    Sudoku

    I agree with you that as my old version has disappeared too, I wont be playing Sudoku. The new version is awful. Hope Microsoft or whoever thought it necessary to change the format, take note that a few people don't like it as well
  5. josejose8a86 Win User

    Sudoku game start up freezes on Surface Pro

    My Microsoft Sudoku game no longer starts. Have reloaded Microsoft Solitaire collection and at the bottom chosen Microsoft Sudoku game and each time I start it I get initial Microsoft Sudoku starting screen and then it shifts to a blank blue screen and
    freezes.

    Multiple downloads have also failed and checked for Microsoft Updates and completed those....

    Any suggestions to restore Sudoku? Note other Microsoft Solitaire games work from the collection.
    Hello MittCda, sorry to hear that my friend, in this case what version OS (Windows) runs your Surface Pro

    Thanks
  6. JoeSiii Win User

    Why does Microsoft Sudoku not Load.

    I agree with Bioko Norte. I'm disgusted by the lack of response on this issue that MANY HAVE REPORTED.

    For me, Microsoft Sudoku has not been able to start up on my Lenovo ThinkPad P71 Window 10 x64 laptop since early April. I believe
    the failure followed a major Windows update.

    Problem Details:

    • When I launch Sudoku, after the circling dots appear for several seconds, the Sudoku artwork appears in the upper left corner of the screen, Microsoft Studios and Arkadium in the upper right corner, and Microsoft Sudoku in the lower right corner. However,
      the available games and daily challenges or XBox Live account connectivity status NEVER appear (even after 30 minutes or more).
    • Selecting "Settings" from the game menu produces the error "Can't get settings for this app right now."
    • If the game is minimized, it crashes and disappears from the task bar.
    • Uninstalling and reinstalling does NOT correct the problem.
    • Resetting the game does NOT correct the problem.
    • No other Microsoft game is showing any problems (e.g. Solitaire Collection, Minesweeper, or Mahjong).
    • No other application at all is misbehaving on my PC, only Microsoft Sudoku.
    • My PC's OS and all drivers are fully up-to-date.
    • No troubleshooter or suggestions posted on various forums have had any effect on the problem.
    How do we get Microsoft or Arkadium to notice this issue, which clearly is not limited to only a few users? I haven't been able to play Sudoku on my laptop for about three weeks now, though I try daily.
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Microsoft Sudoku Games Disappeared

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