Microsoft Sudoku Daily Challenge progress not being saved

Thanks, Josef.

Where are you experiencing this problem? On my home network
On PC or mobile? PC (Surface Pro)
If it's on PC, are you using Windows 10 or 11? Windows 10 Pro Version 21H1
If it's on mobile, are you using an Android or iOS device? N/A
And what did you tried so far to fix this problem? Nothing really. After I complete a game, I'll close out Sudoko and then restart it later but I'm not sure what else I can do.

Steve

Thanks for the information
Can you try downloading the Sudoku app in your phone and check if the issue persist there?

If everything works in your phone, try signing out and then log in with your account in the Sudoku app and test again

I installed the app on my phone and when I logged in it reflected the same information as on my Surface Pro. However, since then the games have saved again over the last couple of days.

This has happened in the past sporadically and then fixed itself too so I'll keep playing and update if the issue starts again.

Thank you Josef for taking the time to respond and assist me.

Steve Rohde

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this STEVEROHDE

Additional information is needed, please answer the following questions to assist you properly:

Where are you experiencing this problem?
On PC or mobile?
If it's on PC, are you using Windows 10 or 11?
If it's on mobile, are you using an Android or iOS device?
And what did you tried so far to fix this problem?
In that way I can advise you different things or how to proceed

Hi Steve, glad to know that now everything is working as expected. Maybe was just a temporary error

If maybe you face a similar problem in the future you can report this directly to the Sudoku team here:

https://microsoftcasualgames.zendesk.com/hc/en-...