microsoft sucks

I'm about in the same boat but with my Xbox 1.

My XBox 1 was working just fine yesterday, and the day before and the day before with no issues. Power up today - oh hey there's an update, either apply the update or stay off-line. go to apply the update and guess what there's an error getting the update.
I know shocking.

Follow the on-line support - downloaded the OSU1 (Off-Line System Update 1) and applied. Still wants to do a simple 796MB update which it can't get.

Contact support - go through the steps - do a reset - guess what still wants the update of 796MB that it can't get.

Download and apply OSU2 - Ok. no issue. go to apply and the system says nope not happening.

Contact support again. This time do a full reset of the system as it's already been reset with files saved and stuck in a setup loop, what's it going to hurt.

GUESS WHAT NOTHING CHANGED - guess what you have to send the unit in to get fixed or take to an MS Store. Well closest MS store is Salt Lake City, Utah. that's 3-4 hours out. So what about sending it. Guess what You need to pay us $115 dollars not counting
tax to fix an issue that we created."

I fixed this by removing two factor authentication from my account. What a piece of cRPP security system, it doesn't tell you from the console this is the problem whatsoever. By the way, to do this, I had to use Chrome browser, because the Microsoft browser
says "There's a temporary problem with the service. Please try again. If you continue to get this message, try again later."

Microsoft, you'd better get your act together, or you're done as a company!

So in order for future services to work, disable two factor authentication, because it DOESN"T WORK on the XBOX console, nice job!!

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I am first time user and trying to get x box live . got 30 days for free yet am getting NAT Error when trying to access on x box 360 I am not tech at all Please Help