Microsoft subscription 扣了 $119 HKD 但是我早已經取消訂閱了 [Mod Translation-Microsoft subscription...

Hi funglui1,

Thank you for posting on the Xbox forums.

Usually, when you cancel a subscription if it just renewed, you should have been prompted if you would like a refund. Check your Microsoft Account order history to see what the status of the order is: account.microsoft.com/orders

We do not have the proper tools to look at accounts or help with refunds on the forums so you will need to contact Xbox Customer Support in your region for further assistance:

1. https://beta.support.xbox.com/contact-us.
2. Select Contact Us.
3. Select "Account & profile" in the first drop-down and then "I need a Microsoft account" in the second drop-down
4. If you are not logged in, you will be prompted to log in to your Microsoft Account at this point.
5. Once logged in, scroll down in the window to Other options and select Request a Call.
6. You can add additional information at this point if you'd like and then select Request call
7. A new window will open for you to enter your Country/region and your best contact number, then select Confirm and you'll be placed in a queue to receive a call back from Customer Support

I hope this helps!

补

一下，那个取消订阅也并非本人操作，我是邮箱收到信息才知道自动取消了订阅的，现在我花了两次的钱，可是服务却用不了，希望尽快给我回复解决，谢谢

在Microsoft Store上已经显示了此礼品 已添 到我的Microsoft账号，但是上周突然不能用了，是不是这个礼品 有时效呢？还是Microsoft Store的问题？

It has been shown on the Microsoft Store that this gift code has been added to my Microsoft account, but it was suddenly unavailable last week. Is this gift code sometimes effective? Still a problem with the Microsoft Store?

我的windows 10 版本已经是最新的了，没有办法再去更新，但是依旧不能下载

好，我的系统和手柄固件都已经更新到最新版本了，但是还是没有解决问题。我之前在网上查了一下相关的问题，发现并不是只有我有这 的问题。这是不是系统的bug呢？