Microsoft store

Discus and support Microsoft store in XBoX Sales and Promo to solve the problem; So Recently I redeemed 3 10 dollar gift cards all was going well until I tried to buy mortal kombat 11 it was on sale when I go to purchase it says I... Discussion in 'XBoX Sales and Promo' started by Wait before I go in do I, May 5, 2021.

  1. Wait before I go in do I
    Wait before I go in do I Guest

    Microsoft store


    So Recently I redeemed 3 10 dollar gift cards all was going well until I tried to buy mortal kombat 11 it was on sale when I go to purchase it says I only have 20 dollars instead of 30 anyone help please

    :)
     
    Wait before I go in do I, May 5, 2021
    #1
  2. XBF George L Win User

    Microsoft Store

    Hey Julian!

    I understand your confusion and am here to offer you a little more information regarding this situation!

    The game Forza Horizon 3 Standard edition is an approximate size of 60 GB. But since the game has been released since 9/27/2016 there have been many updates and additional content that has caused the game to grow in the time since its release.

    This would explain the much higher download size your noticing.

    Please feel free to contact support for more information or possible options at

    Contact Xbox Support

    Thank you for reaching out
  3. fuxass Win User

    Microsoft Store

    Same issue to me... I did one purchase, after that I can't buy anymore, always getting this error.

    Tried paying by credit card and paypal.
  4. WayHiK Win User

    Microsoft Store

    Same here, I was planning to buy a couple of games on the black Friday sale on Xbox. Only managed to buy one game, all other attempts said Microsoft was experiencing issues on their side.
  5. XBF George L Win User

    Microsoft store

    Hey Marcus!

    Are you experiencing this issue on our
    Microsoft Store     website? Or is it from your Xbox One Marketplace or the Store in the Xbox App? Please provide us with a few more details so we can determine the best way to assist you in regarding this issue.

    Let us know with a reply

    Thanks for reaching out
  6. Tormaz Win User

    Microsoft Store?

    Hello!

    The problem should be resolved now.
Thema:

Microsoft store

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