Microsoft store

Discus and support Microsoft store in XBoX on Consoles to solve the problem; Hi, I have a problem, as soon as I start my game. I'm trying to start Rainbow six but the xbox shows me a message "do you own this game or this... Discussion in 'XBoX on Consoles' started by DarK OwKut, Jun 27, 2018.

  1. DarK OwKut
    DarK OwKut Guest

    Microsoft store


    Hi,

    I have a problem, as soon as I start my game. I'm trying to start Rainbow six but

    the xbox shows me a message "do you own this game or this application?" Then an error code (0x803f8001) I have the game disc but I can not play ... I'm subscribed.

    :)
     
    DarK OwKut, Jun 27, 2018
    #1
  2. Ghollis1
    Ghollis1 Guest
    Microsoft store

    I am having the same issue. I try to look at a game it says try that again something happened on our end. Waiting a bit might help. code: 0x000001f4
     
    Ghollis1, Jun 27, 2018
    #2
  3. TurbinalSteam7
    TurbinalSteam7 Guest
    Microsoft Store

    Good evening I have the problem of trying to buy in the microsoft store, in this I can not buy the game Gears of War 4 and try to enter my data directly and also by paypal, it is clear that I also try my xbox one and in pc
     
    TurbinalSteam7, Jun 27, 2018
    #3
  4. Hyzrah
    Hyzrah Guest

    Microsoft store

    Hello, Dark OwKut.

    There are a couple of thugs you could do here. First, try hard resetting your Xbox console. To do that, simply hold the power button in on the console for 10 seconds. Secondly, if that step did not work, try resetting your router/modem. Also, make sure the
    game is downloaded to your console while you are putting the disc in.

    Hope I could help.
     
    Hyzrah, Jun 27, 2018
    #4
  5. XBF George L Win User

    Microsoft Store

    Hey Julian!

    I understand your confusion and am here to offer you a little more information regarding this situation!

    The game Forza Horizon 3 Standard edition is an approximate size of 60 GB. But since the game has been released since 9/27/2016 there have been many updates and additional content that has caused the game to grow in the time since its release.

    This would explain the much higher download size your noticing.

    Please feel free to contact support for more information or possible options at

    Contact Xbox Support

    Thank you for reaching out
  6. fuxass Win User

    Microsoft Store

    Same issue to me... I did one purchase, after that I can't buy anymore, always getting this error.

    Tried paying by credit card and paypal.
  7. WayHiK Win User

    Microsoft Store

    Same here, I was planning to buy a couple of games on the black Friday sale on Xbox. Only managed to buy one game, all other attempts said Microsoft was experiencing issues on their side.
  8. XBF George L Win User

    Microsoft store

    Hey Marcus!

    Are you experiencing this issue on our
    Microsoft Store     website? Or is it from your Xbox One Marketplace or the Store in the Xbox App? Please provide us with a few more details so we can determine the best way to assist you in regarding this issue.

    Let us know with a reply

    Thanks for reaching out
  9. Tormaz Win User

    Microsoft Store?

    Hello!

    The problem should be resolved now.
Thema:

Microsoft store

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