Microsoft store

Discus and support Microsoft store in XBoX Games and Apps to solve the problem; Hi im trying to download a backwards compatible 360 game on xbox one s and when i hit comfirm order it says order cannot be completed at this time.... Discussion in 'XBoX Games and Apps' started by BANANACREMEPIE9, Sep 17, 2018.

  1. BANANACREMEPIE9
    BANANACREMEPIE9 Guest

    Microsoft store


    Hi im trying to download a backwards compatible 360 game on xbox one s and when i hit comfirm order it says order cannot be completed at this time. Does any one know to to solve it?

    :)
     
    BANANACREMEPIE9, Sep 17, 2018
    #1
  2. Ghollis1
    Ghollis1 Guest
    Microsoft store

    I am having the same issue. I try to look at a game it says try that again something happened on our end. Waiting a bit might help. code: 0x000001f4
     
    Ghollis1, Sep 17, 2018
    #2
  3. TurbinalSteam7
    TurbinalSteam7 Guest
    Microsoft Store

    Good evening I have the problem of trying to buy in the microsoft store, in this I can not buy the game Gears of War 4 and try to enter my data directly and also by paypal, it is clear that I also try my xbox one and in pc
     
    TurbinalSteam7, Sep 17, 2018
    #3
  4. BaconisGood53
    BaconisGood53 Guest

    Microsoft store

    Try buying it from an xbox 360 console, or on Xbox.com. And then it should appear in your "ready to install" list on Xbox One.
     
    BaconisGood53, Sep 17, 2018
    #4
  5. ngocphi
    ngocphi Guest
    If you are a child account or have no payment mrthod on file

    Or your account region or xbox one region and account region doesnt match your physical location then you will always fail all theee has to match

    And locale of the console too
     
    ngocphi, Sep 17, 2018
    #5
  6. XBF Leslie D
    XBF Leslie D Guest
    Hi BananaCremePie9,

    I'm sorry to hear that there's troubles purchasing a backwards compatible game on the Xbox One S.

    When making purchases for backwards compatible games on an Xbox One you might run into a few issues if you have a child account, and/or if you're trying to make a purchase with account credit.

    In these circumstances I would recommend for you to try to make the purchase either through our
    website or from an Xbox 360.
     
    XBF Leslie D, Nov 2, 2018
    #6
  7. XBF George L Win User

    Microsoft Store

    Hey Julian!

    I understand your confusion and am here to offer you a little more information regarding this situation!

    The game Forza Horizon 3 Standard edition is an approximate size of 60 GB. But since the game has been released since 9/27/2016 there have been many updates and additional content that has caused the game to grow in the time since its release.

    This would explain the much higher download size your noticing.

    Please feel free to contact support for more information or possible options at

    Contact Xbox Support

    Thank you for reaching out
  8. fuxass Win User

    Microsoft Store

    Same issue to me... I did one purchase, after that I can't buy anymore, always getting this error.

    Tried paying by credit card and paypal.
  9. WayHiK Win User

    Microsoft Store

    Same here, I was planning to buy a couple of games on the black Friday sale on Xbox. Only managed to buy one game, all other attempts said Microsoft was experiencing issues on their side.
  10. XBF George L Win User

    Microsoft store

    Hey Marcus!

    Are you experiencing this issue on our
    Microsoft Store     website? Or is it from your Xbox One Marketplace or the Store in the Xbox App? Please provide us with a few more details so we can determine the best way to assist you in regarding this issue.

    Let us know with a reply

    Thanks for reaching out
  11. Tormaz Win User

    Microsoft Store?

    Hello!

    The problem should be resolved now.
Thema:

Microsoft store

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