Microsoft Store Trying to Update non existent application.

Hello GlitchesBnb,



We still have not received any response from you since our last follow up message. Please feel free to create a new thread if you have different and new concerns.



Have a great day and stay safe always!



Best regards,



Microsoft Community Moderator

Hello GlitchesBnb,

I hope you are doing well.



We have noticed that you haven't replied to our last response. I would like to know if you still need help regarding this concern.



Best regards,



Microsoft Community Moderator

Hello GlitchesBnb,

Thank you for reaching Microsoft Community Forums.

I hope you are doing well.

We really appreciate your time in bringing this concern to us. Let us work together to sort this out.

To confirm I understood your concern correctly, you have installed MS Visual Studio 2010 on your Windows 10 PC and when you try to update it, it shows the version 2012 in the Microsoft Store app, correct?

Before we proceed further with troubleshooting, please help us with the following to have a better understanding of the issue:

• How did you install Visual Studio 2010? Was it from the web, or from Windows Store app?
• Have you tried checking at the Settings > Apps & Features if the VS 2012 is there?
• Can we ask the exact edition and version of Windows running on this device? Like if it is Windows 10 Home version 21H2?

To check, you can open WINVER:

Press Windows Key + R

At the Run dialog box, type WINVER

Hit OK or Enter

It should show the Windows information.

If you could, please send us a screenshot of the problem for us to better understand it. You can include it here in your reply but make sure there is no personal information on it.

We look forward to your response.

Best regards,



Microsoft Community Moderator

What issue do you have exactly, so we might try to find the proper channel to contact support.

The reason they are closed for Corona is not that support comes in direct contact with the customer, but usually, support call centers are densely packed with phone agents, that can't keep a social distance due to how their phone desks are placed in the
office.

So to prevent call center agents from infecting each others, they closed the call center, even though these agents don't come in personal contact with customers.

Web translation:

Application "Game Menu" from Windows Store

Good day.

The last update of the game menu application completely broke it on the PC.

Tell me, please, is it possible to roll back the version of the application from the Windows Store, if it is not provided in the Settings -> Applications settings?

And will this uwp application work if I copy files from a computer where it has not been updated?

Response:

Hi,

I wouldn't advise trying to overwrite files from a non-update computer since that will likely cause more issues.

You could try clearing store related cache or if possible uninstalling the app, restarting the console and installing it again.

Also be sure to check the steps here:
https://support.microsoft.com/help/4027498/microsoft-store-fix-problems-with-apps

Also be sure to check if your PC is participating in the Windows Insider program to receive updates prior to their official release, if it is then leave feedback via the Insider Hub app.

Let us know the results