Microsoft store trouble

Discus and support Microsoft store trouble in XBoX Sales and Promo to solve the problem; I bought gang beasts once and I uninstalled it temporarily for storage. Then I tried re-installing the game but it charged me 20 dollars. I am... Discussion in 'XBoX Sales and Promo' started by Ricardo Naveja, Jul 25, 2020.

  1. Ricardo Naveja
    Ricardo Naveja Guest

    Microsoft store trouble


    I bought gang beasts once and I uninstalled it temporarily for storage. Then I tried re-installing the game but it charged me 20 dollars. I am wondering if I could possibly get that back. My account is LostShadow5263

    :)
     
    Ricardo Naveja, Jul 25, 2020
    #1
  2. XBF Steven R Win User

    Microsoft store trouble

    Hey there Ricardo Naveja

    Thanks for reaching out to the Forums for advice on how to deal with this issue. I can totally understand how this could be pretty distressing, however this is not the place where refunds are granted.

    The only way to get a refund would be to follow the steps
    outlined on our site.

    Hope this helps.

    Thanks for reading!
  3. Janet_C Win User

    Trouble accessing Microsoft store

    Hello!

    I'm a Independent Advisor. I will be glad to help you.

    Go to your network settings and in advanced options change the DNS to primary 8.8.8.8 and secondary 8.8.4.4

    Remove your account from the console

    Press and hold the power button on the console until the Xbox turns off completely.

    When the indicator lights on the front panel of the Xbox turn off, unplug the power cord from the back of the Xbox.

    Wait at least 30 seconds.

    Reconnect the Xbox console and turn it back on.

    Re-enter your account and test if the error persists.

    I hope the information has been clear, I will be attentive to any questions you may have.

    Best Regards.
  4. SonicNerfherder Win User

    Windows 10 Xbox (Beta) App FAQ

    If you are having trouble installing/opening the app use the microsoft store
  5. GrazianoCoppa Win User

    why my asphalt 9 game is not updating even though i have tried to do in the microsoft store?

    I have troubles as well on Microsoft Store. The game was updated correctly on Steam.
  6. HBK Apex Win User

    Trouble with intalling from microsoft store

Thema:

Microsoft store trouble

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