Microsoft Store saying I haven't bought games I've already bought

Discus and support Microsoft Store saying I haven't bought games I've already bought in XBoX on Windows to solve the problem; I recently formatted my C: drive in order to work out some issues I was having, and while setting everything back up, I noticed that the Microsoft... Discussion in 'XBoX on Windows' started by DeanFoley2, Nov 25, 2020.

  1. DeanFoley2
    DeanFoley2 Guest

    Microsoft Store saying I haven't bought games I've already bought


    I recently formatted my C: drive in order to work out some issues I was having, and while setting everything back up, I noticed that the Microsoft Store is showing that I haven't bought any Forza game at all when I've bought both the deluxe version of
    Horizon 4 and Motorsport 7. I tried looking into fixes, but none of them have worked thus far. Neither game shows up in my library on either of my Microsoft accounts, or even my purchased. I've had these games for over a year now, and I'm not sure how to go
    about getting my games back.

    :)
     
    DeanFoley2, Nov 25, 2020
    #1
  2. Alexander K._327 Win User

    Forza horizon 4 not appearing

    Still doesn't help, it even says that I haven't bought it on PC Microsoft store but I have bought it
  3. Arc'daemus Win User

    Let me download Minecraft Java Edition, or give me my money back.

    Yeah...Here's the thing...I've done ALL of that...Multiple times. None of them worked. As for the Minecraft store, it doesn't recognize that I've already bought the game anymore. The Microsoft store does.
  4. Kayden Lee Win User

    Gta+ not working, still haven't got rewards.

    I talked to em but they didn't help man, I bought it a few days ago I'm still confused. I'm getting kinda passed bc I spent money for.something I haven't even got I've checked the game there's nothing inside it that says gta+ I bought in the Microsoft store I need help with this soon or at least a refund, thanks for your time.
  5. CrazY1985 Win User

    Bought game in MS store online, says that i haven't bought it. I have bankstatements.

    only way to get this solved is trough support.
  6. W1LSH3R Win User

    Rewards

    Yeah I have but the 1250 haven't been credited to me twice I've bought games etc off the store?
Thema:

Microsoft Store saying I haven't bought games I've already bought

Loading...

  1. Microsoft Store saying I haven't bought games I've already bought - Similar Threads - Microsoft Store saying

  2. Why does my Microsoft store and Xbox app say i have no connection?

    in XBoX on Consoles
    Why does my Microsoft store and Xbox app say i have no connection?: So, I went to sign into my Xbox app last night to play cod when all of a sudden it was saying I had no internet connection. I check the Microsoft store just to pretty much get the same result. I...

  3. I bought a Xbox on the Microsoft store and when I look at it, it keeps saying pending what...

    in XBoX on Consoles
    I bought a Xbox on the Microsoft store and when I look at it, it keeps saying pending what...: So I had bought my Xbox about 2 weeks ago and I’ve been tryna track it but it keeps on saying pending and I don’t know what to do or expect because I find 2 weeks is far to long for one to wait...

  4. I get an error from a Game I downloaded from the Microsoft store. In App purchases. Says I...

    in XBoX Games and Apps
    I get an error from a Game I downloaded from the Microsoft store. In App purchases. Says I...: Hello, This issue has been ongoing, and it seems that no one has been able to resolve it. The problem is not related to Xbox. The game in question, downloaded from the Microsoft Store, is...

  5. PC xbox app and microsoft store both say that I need to repurchase a game I have already...

    in XBoX Games and Apps
    PC xbox app and microsoft store both say that I need to repurchase a game I have already...: I have already tried restarting my computer after signing out of both then signing in but that does not seemed to work, the order says complete, I have also tried uninstalling reinstalling and...

  6. i cant download anything on microsoft store because it says "D:\ __ no folder yet"

    in XBoX on Windows
    i cant download anything on microsoft store because it says "D:\ __ no folder yet": i cant download anything on microsoft store because it says "D:\ __ no folder yet" and ive been trying anything and everytime i go into settings on microsoft store my whole microsoft crashes...

  7. Minecraft Installer Keeps Saying "Please Continue in Microsoft Store"

    in XBoX on Windows
    Minecraft Installer Keeps Saying "Please Continue in Microsoft Store": I've tried other threads that have had this issue. I've restarted my PC, reset Microsoft Store, reinstalled gaming services, checked for updates with Xbox app (which is a separate issue at first...

  8. I installed games through the microsoft store but when I try to open them it says I need...

    in XBoX Accessibility
    I installed games through the microsoft store but when I try to open them it says I need...: I installed games through the Microsoft store but when I try to open them it says I need permission from the adult in my family but I am the only one in my family. How do I solve this?...

  9. Microsoft store says I need to buy game when I was already owned and playing for months

    in XBoX Games and Apps
    Microsoft store says I need to buy game when I was already owned and playing for months: I bought cyberpunk 2077 with phantom liberty dlc was playing for like 2 months then the dlc gets released. Now it says I need to buy cyberpunk 2077 to play game. But I already owned it and was...

  10. It says that my microsoft account does not exist on the microsoft store but i am sign in on...

    in XBoX Accessibility
    It says that my microsoft account does not exist on the microsoft store but i am sign in on...: I have been using this email for a while and have not experienced any problems, until now. I can sign into my account on the browser tab but when I try to sign into it on Minecraft or the...