Microsoft Store Roblox isn't working

From the Roblox browser there isn't a option to use microsoft giftards. Only from the microsoft store Roblox app, well atleast It was an option, but now It isn't

Yeah, I was thinking the same thing.. On mobile it works for me but not on the Microsoft Store edition of Roblox\..

Hi there! This is Virginia O.

I understand that you want to purchase Roblox however it isn't working.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please clear cache. Go to your browser settings and clear the cache and cookies.

And then try a different browser. if you're using a specific browser, try switching to another one to see if the issue persists.

Kindly use incognito or inprivate browser as well and see if it works.

Next is to check Microsoft Store for updates. Please make sure that your Microsoft Store app is up to date.

You can also use Roblox website in purchasing Roblox Premium.

Kindly give an update on how it works after performing the troubleshooting.

Thank you for your cooperation.

I can,t login to Roblox. I am logged in ok to Microsoft store. Roblox asking for a user name and password . I tried their web site to reset the password but never worked.

Hi, thanks for your answer, when I said update I meant roblox update, not system update. Regarding the steps you told me, I didn't use Roblox as a browser because it didn't work that well for me, that's why I used Roblox from the microsoft store but Roblox from the browser works, not as expected but thanks I really appreciate it