Microsoft Store Refunds

Nooberini · Oct 2, 2018

Ive been trying for hours now to refund a game i bought and i cant seem to get any help or a real person to chat with. I have tried looking in the order history and cant find any option whatsoever to refund anything with, i dont know what to do!

:)

Aran Blbas · Oct 2, 2018

Refund request

i wont refund Microsoft Store

IndieRock · Oct 2, 2018

Life is Strange Pre-Order! Why?

I'm not worried about pre-ordering games on the Xbox Store now that Microsoft has a means of getting a refund.

Smwutches · Oct 2, 2018

You would need to contact support and speak to billing. Contact Us | Xbox Support

XBF Diego M · Nov 2, 2018

Hey Nooberini!

Thanks for reaching out to us today. I'd be happy to help.

You can submit a
refund request form to see if the game can be refunded.

Another option is to go over to
Xbox Customer Support and request a callback by just following the instructions on the support webpage.

I hope this helps.

Smwutches

You would need to contact support and speak to billing. http://support.xbox.com/contact-us

TommyAlbrecht

Why did you let me refund one of my games but not the other!

XBF Diego M

Hey Nooberini!

Thanks for reaching out to us today. I'd be happy to help.

You can submit a
refund request form to see if the game can be refunded.

Another option is to go over to
Xbox Customer Support and request a callback by just following the instructions on the support webpage.

I hope this helps.

Hyperion CMDR

what he said. Get in touch with support, explain the situation and you'll get a refund.

XBF Brad A

Hi Elvis,

Thanks for reaching out to the forums. We see you have question on a refund. If approved, all refunds go back to the payment instrument used. So if it was a credit card then goes to that.

Hope it helps.

Brad

Microsoft Store Refunds