Microsoft Store Refund

AnythingElvis · Jul 30, 2020

I've just bought dlc for a game however it was the wrong Microsoft account so I've requested a refund. I am wondering if the refund goes into my Microsoft account or my Bank account as I don't use this Microsoft account anymore so I wouldn't getting the
dlc.

:)

Smwutches

You would need to contact support and speak to billing. http://support.xbox.com/contact-us

TommyAlbrecht

Why did you let me refund one of my games but not the other!

XBF Diego M

Hey Nooberini!

Thanks for reaching out to us today. I'd be happy to help.

You can submit a
refund request form to see if the game can be refunded.

Another option is to go over to
Xbox Customer Support and request a callback by just following the instructions on the support webpage.

I hope this helps.

Hyperion CMDR

what he said. Get in touch with support, explain the situation and you'll get a refund.

XBF Brad A

Hi Elvis,

Thanks for reaching out to the forums. We see you have question on a refund. If approved, all refunds go back to the payment instrument used. So if it was a credit card then goes to that.

Hope it helps.

Brad

Microsoft Store Refund