Microsoft store problem

Discus and support Microsoft store problem in XBoX on Windows to solve the problem; I have been trying since 9-22-20 to purchase items in the Seekers game from the microsoft store with a balance of $13.94 and it will not accept any... Discussion in 'XBoX on Windows' started by RitaForintos, Sep 25, 2020.

  1. RitaForintos
    RitaForintos Guest

    Microsoft store problem


    I have been trying since 9-22-20 to purchase items in the Seekers game from the microsoft store with a balance of $13.94 and it will not accept any purchase. I have contacted them also but have gotten any Help. Can you help??

    :)
     
    RitaForintos, Sep 25, 2020
    #1
  2. XBF Lance J Win User

    Problem with the microsoft store

    Hey Kikin,

    Thank you for responding. Just as our great ambassador Metal Daze suggested, try contacting one of our billing specialists at
    Xbox Support. They have the tools to explain and solve the error you have been receiving. Cheers :D
  3. Dubya76 Win User

    microsoft store problem

    For me, I've rebooted console. I've waited several days in case it was a server issue. I have no problems with Xbox live. I'm logged in and able to play online and all online functions beside the Microsoft store. I bought a game during the E3 sale, a
    few days ago without issue. I'm trying to purchase a few other games but when I open any of them, all that comes up is the game trailers (after 20-30 seconds it becomes an error). I'm unable to see any game information, prices, buy option, description, reviews,
    ect.

    I have not tried deleting my account but I honestly shouldn't have to. I know it's not difficult but I am not 100% sure what my current password is and I don't want to be locked out from my account at the moment. I'll just not buy the games and save my
    money. Perhaps it will correct itself at a later time? It worked one day but not the next. In my mind that's an Xbox problem. If they want our money they'll fix it eventually? Or not... All other services work, so I don't want to start deleting things
    that will disrupt my current owned games and game play. Thank you for any help and support. If it is fixed before the sale ends, Microsoft will make a lot of money. If not, my savings account will be happier
  4. Dubya76 Win User

    microsoft store problem

    Yes, several times I've tried the power cycle with no luck unfortunately
  5. GMS1stLDYCannon Win User

    Microsoft store problem

    Hello is it giving you an option to use that balance or is it greyed out?? Are you trying via website or through console??
  6. sandy the hippy Win User

    Microsoft Store problem

    Trial version at Microsoft store

    Have the friend you wish to invite.use the link above to download the trial version, then you can simply invite him or her from your game session
Thema:

Microsoft store problem

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