Microsoft Store problem

Discus and support Microsoft Store problem in XBoX Games and Apps to solve the problem; Hello! I bought Halo Wars 2 and I receveid password to use on Microsoft Store. I got the game but the store says "You can't install install game on... Discussion in 'XBoX Games and Apps' started by PainRat85536183, Dec 29, 2017.

  1. PainRat85536183
    PainRat85536183 Guest

    Microsoft Store problem


    Hello!

    I bought Halo Wars 2 and I receveid password to use on Microsoft Store.

    I got the game but the store says "You can't install install game on this computer", I d'ont know why. My computer have the good characteristic to play (and I have Windows 10).

    I tried with others computers but I have the same message by Microsoft Store.

    Characteristics:

    Intel Core i7 2.60GHz

    RAM: 8Go (7.90Go usable)

    Geforce GTX 960 M NVidia

    Republic Of Gamers

    Thanks for your help! ^^

    :)
     
    PainRat85536183, Dec 29, 2017
    #1
  2. AntonzzH
    AntonzzH Guest
    Microsoft Store Problem

    Hey! So I'm on Xbox one X and I'm having issues with buying games. So I can't buy anything from the Microsoft store with my credit card, but my dad's card works fine. I Have updated my card information many times. And when trying to buy a game Xbox
    says "Can't process payment". Also I can buy Forza Horizon 4 dlc cars from the ingame marketplace with my card but not from Microsoft store?
     
    AntonzzH, Dec 29, 2017
    #2
  3. steeledwand7664
    steeledwand7664 Guest
    Microsoft Store Problem

    The best thing to do would be to contact xbox billing support by going to support.xbox.com/contact-us

    They should be able to tell you whats going on.
     
    steeledwand7664, Dec 29, 2017
    #3
  4. XBF Lance J Win User

    Problem with the microsoft store

    Hey Kikin,

    Thank you for responding. Just as our great ambassador Metal Daze suggested, try contacting one of our billing specialists at
    Xbox Support. They have the tools to explain and solve the error you have been receiving. Cheers :D
  5. Dubya76 Win User

    microsoft store problem

    For me, I've rebooted console. I've waited several days in case it was a server issue. I have no problems with Xbox live. I'm logged in and able to play online and all online functions beside the Microsoft store. I bought a game during the E3 sale, a
    few days ago without issue. I'm trying to purchase a few other games but when I open any of them, all that comes up is the game trailers (after 20-30 seconds it becomes an error). I'm unable to see any game information, prices, buy option, description, reviews,
    ect.

    I have not tried deleting my account but I honestly shouldn't have to. I know it's not difficult but I am not 100% sure what my current password is and I don't want to be locked out from my account at the moment. I'll just not buy the games and save my
    money. Perhaps it will correct itself at a later time? It worked one day but not the next. In my mind that's an Xbox problem. If they want our money they'll fix it eventually? Or not... All other services work, so I don't want to start deleting things
    that will disrupt my current owned games and game play. Thank you for any help and support. If it is fixed before the sale ends, Microsoft will make a lot of money. If not, my savings account will be happier
  6. Dubya76 Win User

    microsoft store problem

    Yes, several times I've tried the power cycle with no luck unfortunately
  7. GMS1stLDYCannon Win User

    Microsoft store problem

    Hello is it giving you an option to use that balance or is it greyed out?? Are you trying via website or through console??
  8. sandy the hippy Win User

    Microsoft Store problem

    Trial version at Microsoft store

    Have the friend you wish to invite.use the link above to download the trial version, then you can simply invite him or her from your game session
Thema:

Microsoft Store problem

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