Microsoft Store Package Dependency Installer preventing game from launching

Discus and support Microsoft Store Package Dependency Installer preventing game from launching in XBoX on Consoles to solve the problem; Using Windows 11. However, I was also using windows 10 a few hours ago with the same problem. (I thought upgrading to 11 might fix it) I am on an... Discussion in 'XBoX on Consoles' started by TCannonNS, Jan 19, 2022.

  1. TCannonNS
    TCannonNS Guest

    Microsoft Store Package Dependency Installer preventing game from launching


    Using Windows 11. However, I was also using windows 10 a few hours ago with the same problem. (I thought upgrading to 11 might fix it)

    I am on an admin account, and have tried everything running normally and as admin.

    The game is Age of Empires II: DE

    I try to lunch the game and then the Microsoft Store Package Dependency Installer asks for permission to access something. Regardless of whether I click yes or no, the game will not launch and I will get an alert saying that I do not have access to a specific file.

    This is what I have done to try and fix it that I gathered from other searches, with no success:

    1. If you are able to open MS Store, open MS Store > Click on your profile picture on top right and sign-out. Then sign-in again. Also relog in to the Xbox App

    2. Try to reset the app
    Windows Key+i > Apps > Scroll down to this App > Click this App > Advanced options > Reset

    3. Windows Key+i > Apps > Scroll down to this App > Click this App > Uninstall. If Uninstall is not enabled - Uninstall this by below method
    Uninstall it using Windows 10 Store App Unistaller - Apps-Cleaner.zip
    https://gallery.technet.microsoft.com/scriptcen...

    Reinstall from Microsoft Store

    4. Run Windows Store Apps Troubleshooter
    Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Scroll down to the bottom > Click Windows Store Apps > Click Run the Troubleshooter

    5. Reset Microsoft Store through Command Prompt
    Type cmd in Windows Search box > Right click on Command Prompt > Run As Administrator > Type WSreset.exe and click Enter > Reboot your computer

    6. Re-register All Store apps (You will get many Reds, ignore them)
    Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter > Restart your computer

    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    7. Uninstall & Reinstall Store
    Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter

    Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage

    Copy the following from below and right click in Powershell to paste > Enter > Reboot your computer

    Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

    8. Try to run launch the game from a local account

    Thanks!

    :)
     
    TCannonNS, Jan 19, 2022
    #1
  2. TCannonNS Win User

    Microsoft Store Package Dependency Installer preventing games from launching

    It’s a bit strange, but I was cool with it because I used to do it at my old job.
  3. Kathy A. Win User

    Microsoft Store Package Dependency Installer preventing games from launching

    Hi TCannonNS,

    We hope you are doing fine.

    We would like to follow up regarding your concern as we still have not received any response from you since our last follow up message. Please feel free to create a new thread if you have different and new concerns - Create a new question or start a discussion.





    Should you need real time interaction for your concern? You may reach out to Support - Contact Us | Xbox Support.



    Kind regards,

  4. Kathy A. Win User

    Microsoft Store Package Dependency Installer preventing games from launching

    Hi TCannonNS,

    Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    We're sorry to hear that you were unable to launch your games because of the Microsoft Store Package Dependency Installer asking for permission. Let us check on this together so you will get back to gaming.

    We found a thread that might help you with this issue, please go to this link - Microsoft account | Devices under Microsoft Store device management and sign into your Microsoft account (the account you use to log into your computer). Select Manage and begin to unlink few devices that you will not use to play games. As the main reason of Microsoft Store device management is to clear out your list of downloaded apps and games from Microsoft Store on devices you have link your account into. Please check this thread - Microsoft store package dependency installer - infinite loop and the reply of

    Neptizzle.

    Aside from that, you may try to update your PC and Xbox apps (Xbox app/Xbox Console Companion, Xbox Accessories, Xbox Game Bar, Gaming Services). Restart your device and turn off any antivirus (if you have any). Lastly, try to run your apps or games in administrator. Let us know if the issue still persists.

    Please, do not forget to check here for known issues that might be related to your concern.

    Xbox Status

    Known Issues for Game Launches



    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  5. cloud39 Win User

    Microsoft Store Package Dependency Installer preventing games from launching

    Thanks TCannon.

    Such a shame that this had to happen. Amazing that it seems to be ignored and for the people who are not computer literate a nightmare. I am a little leary of giving them control of my computer. Did that portion bother you?

  6. TCannonNS Win User

    Microsoft Store Package Dependency Installer preventing games from launching

    Hey Cloud39

    I ended up having to call support. The Microsoft support line just directed me back to the forums, so I called the Xbox support. I got in touch with someone on the phone who was able to get in and fix it. Still not sure what was broken, but it works now!
Thema:

Microsoft Store Package Dependency Installer preventing game from launching

Loading...

  1. Microsoft Store Package Dependency Installer preventing game from launching - Similar Threads - Microsoft Store Package

  2. Your Xbox account is different from your microsoft store account.

    in XBoX Accessibility
    Your Xbox account is different from your microsoft store account.: I'm stuck in a nightmare loop of microsoft logins. My xbox account is tied to a college email account that was deleted, I can still access it with my phone number and have been using it for...

  3. Roblox in Microsoft Store can't play

    in XBoX Games and Apps
    Roblox in Microsoft Store can't play: I have 2 pc but only this pc can not play roblox download from microsoft store now i do everythings like 1.reset repare uninstall microsoft store and roblox 2.update driver 3.downgrade...

  4. Microsoft store and Minecraft, says I owned the game but when open I cant?

    in XBoX Games and Apps
    Microsoft store and Minecraft, says I owned the game but when open I cant?: Need help, I could play minecraft before, but now it cant? it say I owned minecraft products (java & bedrock) but when open only option is to pay and specific one like java edition display "no...

  5. Why does my Xbox series S said something went wrong when I press Microsoft Store app then I...

    in XBoX Accessibility
    Why does my Xbox series S said something went wrong when I press Microsoft Store app then I...: Good day sir How are you today When I press Microsoft Store app on Xbox series S then I go to game demo selection than Xbox series S said something went wrong There is no anything just blank...

  6. Hi Microsoft, I had an issues with downloading my DLCs for black ops 1 because of the store...

    in XBoX Games and Apps
    Hi Microsoft, I had an issues with downloading my DLCs for black ops 1 because of the store...: I got this error “Sorry, there's a problem with the Xbox service. Try again later. Keep tabs on the service at http://support.xbox.com. Find more info by looking up status code 800700E8 at...

  7. unable to download/install minecraft launcher app from microsoft store.

    in XBoX on Windows
    unable to download/install minecraft launcher app from microsoft store.: when i go to click install it will work then the button will turn grey and load for hours without any form of movement happening. (image attached) i am able to download other games such as a...

  8. Can't login to microsoft store or xbox app

    in XBoX Accessibility
    Can't login to microsoft store or xbox app: Hello! When i try to login to ms store or xbox app, it sends a code to the account i try to login in to, but it never comes. I have tried multiple times. But when i try to login on the website,...

  9. Help me to fix "This app can't run on your pc" issue and microsoft store being stuck on...

    in XBoX Games and Apps
    Help me to fix "This app can't run on your pc" issue and microsoft store being stuck on...: Hello microsoft support or microsoft community, I have a really bothering problem on my computer that is preventing me from running my games installed from the microsoft store and also to...

  10. Does the microsoft store version of halo infinite come with the DLC graphics package...

    in XBoX Games and Apps
    Does the microsoft store version of halo infinite come with the DLC graphics package...: In steam you can delete it but I don't even know if there is one for "pc" from the "microsoft store" thanks. 064e07ea-2678-4c1c-8a4a-6edc4e4f6550

Users found this page by searching for:

  1. microsoft store package dependency installer