Microsoft Store Issue

Discus and support Microsoft Store Issue in XBoX Games and Apps to solve the problem; Bloo Bagoo! After updating my system tonight I went to the Microsoft store app and tried to buy The Sims 4. However, I couldn't see any way to... Discussion in 'XBoX Games and Apps' started by J0hnny9Fingers, Nov 21, 2017.

  1. J0hnny9Fingers
    J0hnny9Fingers Guest

    Microsoft Store Issue


    Bloo Bagoo!

    After updating my system tonight I went to the Microsoft store app and tried to buy The Sims 4. However, I couldn't see any way to actually purchase the game. I thought that it was because it might not have been released yet, but after double checking that
    it had, I figured that it had to be a glitch in the new update.

    I gave Microsoft support a call and spoke to a lovely chap who confirmed that it was indeed a glitch and that it was also a known issue. He couldn't offer a workaround though which left me a little frustrated, but I had a brainwave.

    I checked the store on the Microsoft site and realised that I could buy games from here on my Xbox account and then install them on my Xbox!

    I thought that I'd make this post to help anyone who might be getting frustrated with the same issue and didn't want to call Microsoft Support and spend £40 on hold.

    Peace, and "Dag Dag"



    :)
     
    J0hnny9Fingers, Nov 21, 2017
    #1
  2. BlackAdam
    BlackAdam Guest
    Issue with Microsoft Store

    Hello all,

    Just looking for some advice as I'm having difficulty using the store on Xbox One.

    The store loads but when I click on a game, film or app, the page that shows the details just has a grey screen with the Deals, More Games, Downloads and Search buttons with nothing else.

    Anyone know what to do to fix this?
     
    BlackAdam, Nov 21, 2017
    #2
  3. grizzgolf
    grizzgolf Guest
    Microsoft Store App Download Issue

    I have a quick question. Anyways I can move the games the Microsoft store app downloads from my C: Drive to my D: drive. My D drive has WAY more room than my C.
     
    grizzgolf, Nov 21, 2017
    #3
  4. JerecTamalic Win User

    Microsoft Store issues

    PC. As I said, I'll click on the app to open it, it starts loading then closes once it finishes.
  5. GMS1stLDYCannon Win User

    Microsoft Store Issues

    Hello what exactly is the issue with the game??
  6. M3tal Daz3 Win User

    Microsoft Store issues

    To make purchases from the store you need a method of payment and the license to make purchases. Check both criteria and if you still have issues contact support
  7. FicksterFick Win User

    Microsoft Store issues

    Ok so my my Microsoft Store shows it needs an update. But then it went away so what do i do?
  8. JerecTamalic Win User

    Microsoft Store issues

    No. I'm not too sure how that will help, seeing as it's only my PC having this problem. However if you think it's worth a shot, as long as I don't lose my games and such, I'll give it a try.
Thema:

Microsoft Store Issue

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