Microsoft store isn't showing my updated account balance

Hey Akimbi

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I have used your guidance and have successfully bought my game. Thank you for all the help.

It does show the recent gift card added in my purchase history but it doesn't show up when purchasing any game. I shall wait a little longer to see if there is any change and if not i will contact Xbox support. Thank you for the help.

Search for a game and click on buy. When it brings up the next screen that tells you about clicking buy you agree to the stores terms of sales. Don't buy the game, click on your microsoft balance to change it. Then a list of payment options should appear
with your microsoft balance showing the correct amount. Click on it and that should fix the problem. You might also have to hard reset you console afterwards. This problem happened to me too but the solution would work for a month. I would have to keep
changing my balance every other time I wanted to buy something but eventually it stopped.

Hey!

Have you already checked whether the code appears as redeemed in your payment history? You can find out how to do it here:

https://beta.support.xbox.com/help/subscriptions-billing/billing-payment-updates/check-xbox-purchase-history

You have to be aware that Xbox games with backward compatibility cannot be bought with the money of the Microsoft account. If the code was successfully redeemed but you cannot buy normal Xbox games, I would wait a little longer. If after a while the account
balance is still not updated, you should contact the Xbox Support (https://beta.support.xbox.com/contact-us)