Microsoft Store In app Purchase Error

summershade · Apr 8, 2021

Hi! So i purchased the premium version of microsoft solitaire collection a few months ago and now its showing ads! when i click to remove the ads it shows me this

Something happened on our end. Waiting a bit might help. (its been two weeks its still showing it)

PEX-CatalogAvailabilityDataNotFound /3xdSuO1rkuVt8Gp.2.29.1.2.1

ive tried EVERYTHING with resetting and reinstalling the windows store and solitaire, it aint workin

please help i just wanna play some solitaire

:)

XBF Zineb F

Hello there @summershade, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! Please access the links below and follow the instructions provided to troubleshoot the issue.

The first link: Troubleshoot gameplay issues on a Windows 10 device | Xbox Support

The second link: Microsoft Casual Games (zendesk.com)

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

XBF - Tali

[The text above is an automatic translation and may not be exactly the same as the original text]

Hello,

Thank you for contacting the Xbox Support forums. I understand that your purchased version of Minecraft is now showing as a trial version of the game. Some users have had success resolving this error by downloading Minecraft directly from the Microsoft Store app. You do not need to purchase the game a second time.

To do this, open the Microsoft Store app, search for “Minecraft” and there should be an option to download or “get the game”. If the Microsoft Store app is prompting you to purchase the game, please confirm that you are logged in the same account that had purchased the game.

Please let us know if the error continues. If the steps above do not resolve the error, let us know if you purchased Minecraft directly through the Microsoft Store, if you are playing through the Xbox app, or if you purchased directly through the Minecraft website.

Thank you,

-Tali

[Let us know if this answered your question by tapping "Yes" below]

Tadeu dailson

In the Microsoft Store app: Close the Store app, reopen it, and try your purchase again. If that doesn't work, try making your purchase in the Store using a web browser.

Microsoft Store

If none of these solutions work, wait 24 hours and try your purchase again

METIU S

Hello, your fix didn't work. The game was purchased normally, not through game pass. I tried to install the game via xbox app and microsoft store but the error is the same.

ExcitedGnat078

On a new dell venue 8 pro and can't install Microsoft solitaire.

Your purchase couldn't be completed. Something happened and your purchase can't be completed. Error Code 0x80070057.

Tried the app troubleshooter and resetting the store and syncing the app licenses--no luck. What is happening here?

Microsoft Store In app Purchase Error