Microsoft store games suddenly disappeared

Discus and support Microsoft store games suddenly disappeared in XBoX Games and Apps to solve the problem; So as the title states, not a single one of my games from the Microsoft store are still on my desktop anywhere besides the remains of their shortcuts... Discussion in 'XBoX Games and Apps' started by Mozely Jackson, May 14, 2025 at 9:23 AM.

  1. Mozely Jackson
    Mozely Jackson Guest

    Microsoft store games suddenly disappeared


    So as the title states, not a single one of my games from the Microsoft store are still on my desktop anywhere besides the remains of their shortcuts on the toolbar. Clicking said shortcuts does absolutely nothing, and if I try to access them directly from the store, the play button infinitely loads, same with the install/buy button for games I do not have installed yet on my PC. The DLC for said games is still on my desktop, but they do not have the base game they work with and therefore do nothing. I have not recently changed anything major or even interacted with the store in between now and when it was working just yesterday. I have had the Xbox gamepass for a while, so I don't think it is that I only just got it like some people with a similar problem state as a common denominator. I have tried every troubleshooting method I could find online, including clearing the cache of the Microsoft store, repairing the files on my computer, and I would have tried to reinstall/repair the games, but the button to install/play a game is in an infinite loading bar and they are nowhere to be found on my hard drive.


    Microsoft store games suddenly disappeared [​IMG]

    :)
     
    Mozely Jackson, May 14, 2025 at 9:23 AM
    #1
  2. Moe_420 Win User

    Xbox Live sign in error 0x80072EFD PC

    Hi,

    I've got the exact same error.

    It sometimes disappears for a few hours/days/weeks but then suddenly re-appears.

    Yesterday evening it wasn't working again. I then got it working again by updating "gaming services" in the microsoft store.

    Now I started my computer today and got the same error again.
  3. Coops993 Win User

    Resident Evil 6 - 6 Player Co-Op and 8 Player Multiplayer?

    Loads of threads seem to have suddenly disappeared?
  4. Itz DikaOF Win User

    My minecraft founder cape is gone and I remember getting it along with the pancape but it's not appearing on my xbox or pc how do I get it back

    Same here bro. My founder cape is suddenly disappear and I REMEMBER I claimed once 4 years ago and I don't know why my founder cape suddenly disappear... It's kinda sad to be honest...
  5. roseroserosello Win User

    Out of Memory 5

    Solved for me! Doing nothing lol, it just disappeared suddenly
  6. Mister Beep Win User

    Downloaded Games Suddenly Disappearing

    Hey there Kung Fu Manny,

    Which specific games are you missing, and are you able to see them on your purchase history on
    Microsoft Commerce? If you know which games you don't seem to have access to, I would reach out to our phone or chat support team through our
    Contact Us page so they can take a look in your account to see what the cause may be.
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Microsoft store games suddenly disappeared

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