Microsoft Store, Games not downloading (Windows 11)

Discus and support Microsoft Store, Games not downloading (Windows 11) in XBoX Games and Apps to solve the problem; Hello, This is my second time having issues with Microsoft Stores. I had an XBOX game pass before, and it charged me, and It had the same problem I... Discussion in 'XBoX Games and Apps' started by Sunita Crutch, Jun 20, 2023.

  1. Sunita Crutch
    Sunita Crutch Guest

    Microsoft Store, Games not downloading (Windows 11)


    Hello,

    This is my second time having issues with Microsoft Stores. I had an XBOX game pass before, and it charged me, and It had the same problem I never got to play any games, so I thought maybe I would buy the game on its own. I bought grounded. I am trying to install the game but every time I press the install button it does nothing the button turns grey and after 10 minutes it prompts me to install it again. I am quite annoyed at this point having to pay and getting nothing in return.

    I am up to date (Windows 11, version 22H2).

    System Model: MS-7C35

    System Type: x64-based PC

    Processor: AMD Ryzen 7 3800XT

    Bios Mode UEFI

    32G Ram

    :)
     
    Sunita Crutch, Jun 20, 2023
    #1
  2. CarTzy Win User

    Microsoft Store, Games not downloading (Windows 11)

    Hello!

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.


    [​IMG]


    Thank you for understanding.
  3. CarTzy Win User

    Microsoft Store, Games not downloading (Windows 11)

    Hello Sunita Crutch,

    Welcome to Microsoft Community.

    I can see that you are unable to download games from the Microsoft Store, This may be due to corrupted or missing files, or issue with the app itself.

    Here are possible troubleshooting steps that we can perform to fix the issue.

    Make sure to perform troubleshooting found here: Troubleshoot issues with the Xbox app for Windows | Xbox Support

    Then proceed with the methods below

    Method 1:

    Make sure your Windows OS is up to date.

    Method 2:

    Make sure the date and time are set correctly

    Method 3:

    Make sure you have enough storage

    you can also try changing the download location.

    Method 4:

    Open Run

    Type the command below

    [table][tr]
    ms-windows-store://home
    [/tr][/table]
    This will open the Microsoft Store interface.

    Click on the action icon or the 3 dots on the upper right corner

    Click on Download and Updates

    Then Get Updates

    Restart computer then check if you can download the game

    Method 5:

    Open Command Prompt with admin

    Type the command below

    [table][tr]
    wsreset.exe
    [/tr][/table]
    Restart PC then test.

    Method 6:

    Open a new Windows Terminal as an Administrator (Press Windows+X and Select Windows Terminal Admin).

    Select the Command Prompt or PowerShell profile from the down arrow chevron menu.

    Type the command below.

    [table][tr]
    sfc /scannow
    [/tr][/table]
    Wait for the scan to complete.

    If there's no errors, you can close the console now.

    If it doesn't help, do a Component Store repair with this command:

    [table][tr]
    dism /Online /Cleanup-Image /RestoreHealth
    [/tr][/table]
    Restart the computer and run scan again.

    [table][tr]
    sfc /scannow
    [/tr][/table]

    We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.
  4. SolidusSnakes Win User

    xbox app giving slow speed after 16gb of download.

    Unfortunately it seems there's no option to download the game on ms store in Windows 11
  5. AmeliaBlack2 Win User

    Updates

    I do have the latest windows update, I immediately went to download it when this all started. I have Windows 11. And it will not allow to update anything in the Microsoft store, not even the microsoft store can be updated itself.
  6. Andre_033 Win User

    Roblox Player bad image error 0xc0000428

    I got Windows 11 Home 22H2. Also roblox was downloaded from the site and not from microsoft store because if you use the microsoft store version the mouse keeps going out of the screen.
Thema:

Microsoft Store, Games not downloading (Windows 11)

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