Microsoft store error Code: 0x803FB107 when downloading Forza 5

Hi IrritantAlloy,

Thanks for contacting the Xbox Forums! I am sorry to hear that you are struggling with downloading Forza Horizon 5. To get some basic troubleshooting out of the way, first make sure that your computer is completely up to date - including all optional updates. Once you manage to install every pending update, restart your computer once again and see if the issue is resolved at the next system startup.

Also, do check if there is an update for Windows Store. If so, then update Windows Store to the latest version and check if the problem is solved. Additionally, you can try downloading the game from the Xbox app on your PC rather than from the Microsoft Store and see if that fixes your issue.

You state in your post that you've tried every potential fix you could find on the internet. If that is indeed the case, then please try submitting a ticket to Forza regarding this issue and/or attempting to contact Microsoft support again. Regardless, I have outlined some of the most common fixes to this issue so feel free to give these an additional shot.

Run the Windows App Troubleshooter

1. Open a Run dialog box by pressing Windows key + R. Next, type “ms-settings:troubleshoot” and hit Enter to open up the Troubleshooting tab of the Settings app.
   
2. Once you manage to get inside the troubleshooting tab, scroll down to the Find and fix other problems section and click on the Windows Store tab. When you see the context menu, click on Run the troubleshooter.
   
3. Inside the Windows Store apps troubleshooter, initiate the scan and then wait patiently until it’s complete. If a problem covered by one of the repair strategies is found, the utility will recommend a suitable course of action. In this case, all you need to do to apply it is click on Apply this fix.
   

Note: If no suitable repair strategy is found, move down to the next method below.

1. Once the fix is successfully applied, see if the issue is resolved at the next system startup by restarting your computer.
   

Sign-Out and Then Sign Back In Windows Store

1. Open Microsoft Store conventionally and click on your account icon (top-right) corner of the screen. Then, click on your account from the context menu.
   
2. From the next screen, click the Sign Out button associated with your Microsoft account.
   
3. Once the account is disconnected, click the account icon once again and choose Sign In from the context menu.
   

1. From the next screen, select the account that you want to sign back into and hit Continue. You will then be asked to confirm your identity by providing the PIN (or your preferred security option)
   
2. Once you are signed back into your account, repeat the action that was previously triggering the issue and see if the problem is now resolved.
   

Reset the Windows Store Cache via Command Prompt

1. Open a Run dialog box by pressing Windows key + R. Next, type ‘cmd’ inside the text box and press Ctrl + Shift + Enter to open up an elevated Command Prompt. If you see the UAC (User Account Control) window, click Yes to grant administrative privileges.
   
2. Once you manage to get inside the elevated Command Prompt, type the following command and press Enter to reset Windows Store along with all its dependencies:
   

wsreset.exe

1. Once the command is processed successfully, restart your computer and see if the issue is resolved at the next system startup.
   

Resetting Windows Store via the Settings app

1. Press Windows key + R to open up a Run dialog box. Next, type ‘ms-settings:appsfeatures‘ in the text box and press Enter to open up the Apps & Features menu of the Settings app.
   
2. After you manage to get inside the Apps & Features screen, scroll through the installed UWP applications and locate Microsoft Store.
   
3. Once you see it, look for the Advanced options hyperlink and click on it (under Microsoft Corporation).
   
4. Next, scroll down to the Reset tab, and click the Reset button once to initiate the process and the second time to confirm.
   
5. Wait until the procedure is complete, then reboot your machine and see if the issue is resolved at the next system startup.
   

Reset Windows Store Via An Elevated PowerShell Command

If resetting the cache didn’t resolve the issue, then follow the steps below to reset the Windows Store via an Elevated PowerShell window. Please use caution when entering commands into PowerShell.

1. Press Windows key + R to open up a Run dialog box. Next, type “PowerShell” and press Ctrl + Shift + Enter to open up an elevated PowerShell prompt. When you see the UAC (User Account Control) window, click Yes to grant admin access.
   

1. Once you’re inside an elevated PowerShell window, type the following command and press Enter to reset the Windows Store:
   

Get-AppXPackage -AllUsers -Name Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" -Verbose}

1. After the command is processed successfully, restart your computer and see if the issue is still occurring at the next system startup.
   

I hope these suggestions help! If this answered your question, please mark the thread as "Answered".

The game "forza horizon 4 standard edition" does not appear in my library. It does not appear anymore since I reset microsoft store in the settings and applications.
I only have the car pack to download and at the end of the download I have an error: Code: 0x803FB107

Hello,

Tried that, open browser went to Microsoft store, went to buy download Minecraft sent me to Microsoft store app said download clicked on download then said pending then downloading then acquiring license then error code 0x803FB107.

Kind regards

Paul

Although when I attempt through the Microsoft Store app instead of the Xbox app, I get a different error, Code: 0x803FB107.

I followed the steps but now when I download the launcher through the xbox app I get an Error 0x87e00196, I tried from the minecraft website got the same thing; and then microsoft store and got Code: 0x803FB107