Microsoft Store download location not updating

Yes, it shows all of my drives present, including drive D:.

When you Open the My Computer in Exploer they shou the Drive D: for You?

Yes, thank you, my subscription is still active. On the first computer, the desktop, i can download new games, but any game that i had downloaded does not work, nor will they redownload. i have tried, updating both Microsoft store and xbox game pass an the games not working, logging in and out, restarting the apps and the pc, resetting microsoft store, repairing and resetting all the apps, reinstalling microsoft store, changing default download location. None have worked. Thank you for your reply,

Hello, HaidenZ. Thanks for reaching out! I'm an Independent Advisor and a Microsoft Community expert user. I'll be happy to assist you today.

Ok, i see your payment is showing as completed at https://account.microsoft.com/billing/orders/, right?

So let's check if there is an update to perform.

Go to your windows update and click on get updates

After updating, go to the Microsoft Store, select More > Downloads & updates > Get updates.

Update everything in both places.

Then try to download the game again.

Try searching for the game on the microsoft page on their website, then on the store and in the app. Try clicking download in those 3 locations.

If this still can't solve your problem, just let me know and I'll do my best to try to help you.

Hello Bruceneo,

To change Download Location, you need to install the games using the Microsoft Store. To do that, go to this link.

Hope I helped you!



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