Microsoft store doesn't allow installation of purchased game

Discus and support Microsoft store doesn't allow installation of purchased game in XBoX Games and Apps to solve the problem; I have purchased Forza Motorsport 7 a while back, but now when im trying to install it it doesn't show up in the library. I tried loging in a different... Discussion in 'XBoX Games and Apps' started by Jiran15YT, Jul 6, 2023.

  1. Jiran15YT
    Jiran15YT Guest

    Microsoft store doesn't allow installation of purchased game


    I have purchased Forza Motorsport 7 a while back, but now when im trying to install it it doesn't show up in the library. I tried loging in a different computer, but it doesn't show up there either. Does someone know what to do to install the game?

    1st System it was tried on:

    Edition Windows 11 Home

    Version 22H2

    OS Build 22621.1702

    Expirience Windows Feature Experience Pack 1000.22641.1000.0

    2nd System it was tried on:

    Edition Windows 11 Home

    Version 21H2

    OS build 22000.2057

    Experience Windows Feature Experience Pack 1000.22001.1000.0

    :)
     
    Jiran15YT, Jul 6, 2023
    #1
  2. Christian Quinto Win User

    Microsoft store doesn't allow installation of purchased game

    Hey there!

    Nice to meet you! My name is Christian, an independent advisor. I'm here to help you out.

    Try to do this workaround:

    Press the Windows key + R to open a Run dialog box.

    Enter wsreset.exe then select OK

    Note: A blank command prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

    https://support.microsoft.com/en-us/account-bil...

    I hope this helps.

    Best Regards,

    Christian.
  3. Smwutches Win User

    Microsoft store doesn't allow installation of purchased game

    If you haven't already, check your library in the Xbox app, not the Microsoft Store app.
  4. Dérek Augusto Win User

    I'm getting an error - Your organization does not allow you to place this file here.

    Updating the folder is not necessary as the content is automatically installed in your game after purchasing the game from Microsoft.

    That's why microsoft doesn't allow editing in their game folders.
  5. Ricardo Lechuga Win User

    How to enable mods on the new Xbox app?

    That the game it's installed and you are allowed to play doesn't mean you have an adult account, as that would depend on the account signed on the Microsoft store app
  6. Andariosha Win User

    Minecraft dissapeared from my Xbox game library, but still remains on my Android App and xbox transaction journal

    Few days ago i play Minecraft without any problem. Same account, same console. I install it from store using my Xbox Store App. But now Minecraft doesn't work and Xbox allows install it onlfy from Android Xbox App. In my game library Minecraft doesn't exist rignt now, BUT in my Android Xbox App Minecraft still in my game library as purchased game.
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Microsoft store doesn't allow installation of purchased game

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