Microsoft Store Crash

Discus and support Microsoft Store Crash in XBoX Games and Apps to solve the problem; Ever since the new COD update came out I haven't been able to play because I can't download the dlc pack 2 because my Microsoft store keeps giving me a... Discussion in 'XBoX Games and Apps' started by DetrichCLARK, Jan 28, 2020.

  1. DetrichCLARK
    DetrichCLARK Guest

    Microsoft Store Crash


    Ever since the new COD update came out I haven't been able to play because I can't download the dlc pack 2 because my Microsoft store keeps giving me a "Try that agin page could not be loaded." I've done a reset while keeping games and apps twice and I've
    tried the hold down power button on the xbox one and that hasn't worked either. Someone please give me a way to fix this, I need to play COD.

    :)
     
    DetrichCLARK, Jan 28, 2020
    #1
  2. XBF Steven R Win User

    Microsoft Store Crash

    Hi DetrichCLARK,



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
    For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance. When the new thread is created please copy and paste the URL to this thread showing that
    the troubleshooting steps listed above didn't fix the issue.



    Thank you and have a great day!
  3. Daniel Gill_354 Win User

    microsoft store crashing

    Hi Chrome O, my name is Daniel and I would be happy to help.

    I'm sorry that you are having problems with the Microsoft store, with the intention of helping you I am going to suggest taking some steps.

    1. Clear the Microsoft Store cache: Press the Windows key + R, type "wsreset.exe" and hit Enter. This will clear the cache of the Microsoft Store.

    2. Run the Windows Store Apps troubleshooter: Go to Settings > Update & Security > Troubleshoot > Windows Store Apps and click on "Run the troubleshooter".

    3. Reset the Microsoft Store: Go to Settings > Apps > Apps & features > Microsoft Store > Advanced options > Reset.

    4. Check for Windows updates: Go to Settings > Update & Security > Windows Update and click on "Check for updates".

    5. Reinstall the Microsoft Store: Open PowerShell as an administrator and type "Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_. InstallLocation)\AppXManifest.xml"}" and hit Enter.

    If my understanding is wrong, please point it out, so that I can assist you better.

    Information source (Credits): https://answers.microsoft.com/thread/93770339-6dfd-45b4-bc93-496eea34ab8f

    I hope this information is useful to you, in case you need more help or the problem persists, let me know as I will be happy to continue helping you.

    I wish you good luck.

    Best regards,
    Daniel.
  4. xDevilxGirlx421 Win User

    Microsoft Store Crash

    Hi,

    try to factory reset your router/modem as it seems like your connection is preventing entering the store
  5. DetrichCLARK Win User

    Microsoft Store Crash

    Thank you so much! It actually worked
  6. Çağdaş Kaya Win User

    Microsoft store won't open or update

    Unfortunately, my Xbox Microsoft store crashed, I cannot enter the store, there was an update and it remained like this.
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Microsoft Store Crash

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