Microsoft Store App Not Working

In the Microsoft Store app: Close the Store app, reopen it, and try your purchase again. If that doesn't work, try making your purchase in the Store using a web browser.

Microsoft Store

If none of these solutions work, wait 24 hours and try your purchase again

After Microsoft Store App's update it doen't work. Everything else works (log in to xbox live, multiplayer games, in-app purchaces, downloading games from library). Everything is working except Microsoft store App.

P.S: In my pc (in the same LAN) Microsoft Store is working.

Please help.

I think it's a problem with the xbox, because it doesn't work for me either,just wait a little bit

Hi enderman

I am Vijay, an Independent Advisor. I am here to work with you on this problem.

Please try these options one by one and check after each option.

1. Windows Key+R > Type services.msc and press Enter > Locate Background Intelligence transfer and ensure it is set to Start and Automatic. Also do the same for Windows Update service as well

2. Run Windows Store Apps Troubleshooter

Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Scroll down to the bottom > Click Windows Store Apps > Click Run the Troubleshooter

3. Reset Windows Store through Command Prompt

Type cmd in Windows Search box > Right click on Command Prompt > Run As Administrator > Type WSreset.exe and click Enter > Reboot your computer

4. Re-register All Store apps (You will get many Reds, ignore them)

Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter > Restart your computer

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

5. Uninstall & Reinstall Store

Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter

Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage

Copy the following from below and right click in Powershell to paste > Enter > Reboot your computer

Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Do let me know if you require any further help on this. Will be glad to help you.

Source -
https://answers.microsoft.com/thread/b8f36cad-9...

Hi enderman

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

Since you just reinstalled Windows 10, you might be missing some important updates.

Click Start > Settings > Update & security > Windows Update > Check for updates

Download and install any pending updates

Restart

1. Download and run the problem solver for applications and the Windows Store:
http://aka.ms/diag_apps10

2. Manually restore store settings:

a) Press the Windows + R keys to open the Run window.

b) Type wsreset.exe and press the Enter key to execute the command.

3. Wait for the process to finish, restart your computer and check that it has been fixed.

Hello Travis Preece1,

We appreciate your response.

Thanks for letting me know the details we have asked and updating us that this has been an issue lately and for you over half a year already.

For us to ensure this will be addressed, can we confirm if this concern has been brought up to Team Xbox?

If you cannot access the Report a Problem app or haven't installed the app yet, please use the Xbox app for Windows in raising the concern. Just ensure you may add a clip of the issue that you are experiencing. Do you mind updating us with the title you have provided to team and the exact date of posting.

We look for your update.

Regards,