Microsoft Solitaire Premium Edition

When you first logged into Microsoft Solitaire Collection, it created a GamerTag/Username to be associated with the Microsoft Account used when opening Microsoft Solitaire Collection. This is used to track your progress(score, badges, achievements, etc).
This GamerTag is generated randomly and may be changed(1 time for free) if you wish to do so.

Information on how to change your GamerTag can be found HERE.

A 1 week free trial of Premium Edition is given when you first sign into Microsoft Solitaire Collection. The Premium Edition grants access to bonus exp, coins, tournaments etc, as well as Ad-Free. At the end of the free trial, you are given the option to
purchase the Premium Edition subscription or continue to play free, without the Premium features.

I have lost access to my Premium Edition as well that doesn't expire until October. Once I completed the update to the Windows Anniversary Edition, 1607, is when this happened. Every now and then (maybe 1 in 10 times) it will come up as Premium Edition,
but most of the time it doesn't. I'm having no trouble with the Microsoft Mahjong Collection only the Microsoft Solitaire Collection.

Many thanks for your message Fernando. I tried your suggestions but nothing seemed to work so I ended up uninstalling and reinstalling which appears to have sorted out the problem (for the time being anyway !).

Regards,

Charlie.

Hello, actually like
MRallamagoosa suggests trying to reinstall them, I did the same thing and it worked. It seems that there was a problem with the update.

Not sure if it is the same issue, since it was moslty going on during the weekend, but the same behavior was common also on other MS casual games (I had the same on Sudoku and something similar on Mahjong). For me reinstalling the app solved the issue, so
if you haven't tried that already, I suggest to give it a go as a first step.