Microsoft Solitaire Crash after St. Jude ads

Discus and support Microsoft Solitaire Crash after St. Jude ads in XBoX Games and Apps to solve the problem; Yesterday I posted a question Microsoft Soitaire crashing after ads. I quickly got a response with a list of 6 troubleshooting steps. I spent 40... Discussion in 'XBoX Games and Apps' started by VolubleComet07, Jun 9, 2018.

  1. Microsoft Solitaire Crash after St. Jude ads


    Yesterday I posted a question Microsoft Soitaire crashing after ads. I quickly got a response with a list of 6 troubleshooting steps. I spent 40 minutes doing that, and resumed playing the game.



    This morning, the same events occurred.

    In Daily Challenges, opened Free Cell, St. Jude ads, three in a row, crash each time. Reloaded the game and the challenge, each time.

    Oral B ad, no crash.

    Opened TriPeaks challenge, St. Jude ad, crash. Reloaded reopened. Jaidiance ad, no crash.

    Opened Klondike. John Wayne Slots ad. No crash.

    Opened Spider, no ads. No crash.



    This makes me think the problem is with the St. Jude ads. Would you look for a solution at your end? I don't think I have any software that is preferentially interfering with St. Jude ads. I think there is something wrong with the code that returns the user
    to the game from the ad.



    Thank you for your help.



    Yours,



    Voluble Comet 07

    :)
     
    VolubleComet07, Jun 9, 2018
    #1
  2. St Jude ads don't return to the game once the ad is completed

    St Jude ads don't return to the solitaire game once the ad is completed
     
    RustySpade468, Jun 9, 2018
    #2
  3. TinRibs303
    TinRibs303 Guest
    MS Solitare Collection game play.

    I have been having the same problem for the past week or so. Only the St. Jude ads cause a problem. All other ads play fine and get my back to my game.
     
    TinRibs303, Jun 9, 2018
    #3
  4. JHaysPE
    JHaysPE Guest

    Microsoft Solitaire Crash after St. Jude ads

    I'm having the same problem. Solitaire crashes after Oral B ad is played. No other ads do this.
     
    JHaysPE, Jun 12, 2018
    #4
  5. Teiresias289
    Teiresias289 Guest
    I too am seeing the crashes with both the St Jude. and the Oral B ads. I have seen a couple of others crash too but a number of others do not crash.

    Here are two typical entries from the windows>application event log

    Error 6/14/2018 1:45:45 PM Application Error 1000 (100)

    Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5b088496

    Faulting module name: edgehtml.dll, version: 11.0.17134.112, time stamp: 0x7f55beb3

    Exception code: 0xc0000005

    Fault offset: 0x009fa13e

    Faulting process id: 0x149c

    Faulting application start time: 0x01d40404e5b914fa

    Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.1.5252.0_x86__8wekyb3d8bbwe\Solitaire.exe

    Faulting module path: C:\WINDOWS\SYSTEM32\edgehtml.dll

    Report Id: ee6c1816-6601-4bbd-8c36-761f49250748

    Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.1.5252.0_x86__8wekyb3d8bbwe

    Faulting package-relative application ID: App

    Error 6/14/2018 10:26:51 AM Application Error 1000 (100)

    Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5b088496

    Faulting module name: edgehtml.dll, version: 11.0.17134.112, time stamp: 0x7f55beb3

    Exception code: 0xc0000005

    Fault offset: 0x009fa13e

    Faulting process id: 0x2448

    Faulting application start time: 0x01d40404afd2378e

    Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.1.5252.0_x86__8wekyb3d8bbwe\Solitaire.exe

    Faulting module path: C:\WINDOWS\SYSTEM32\edgehtml.dll

    Report Id: 330cbde5-70be-4901-8ec2-b487dda685a9

    Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.1.5252.0_x86__8wekyb3d8bbwe

    Faulting package-relative application ID: App
     
    Teiresias289, Nov 2, 2018
    #5
  6. Teiresias289 Win User

    Microsoft Solitaire Crash after St. Jude ads

    I'm having the same problem. Solitaire crashes after Oral B ad is played. No other ads do this.
    I too am seeing the crashes with both the St Jude. and the Oral B ads. I have seen a couple of others crash too but a number of others do not crash.

    Here are two typical entries from the windows>application event log

    Error 6/14/2018 1:45:45 PM Application Error 1000 (100)

    Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5b088496

    Faulting module name: edgehtml.dll, version: 11.0.17134.112, time stamp: 0x7f55beb3

    Exception code: 0xc0000005

    Fault offset: 0x009fa13e

    Faulting process id: 0x149c

    Faulting application start time: 0x01d40404e5b914fa

    Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.1.5252.0_x86__8wekyb3d8bbwe\Solitaire.exe

    Faulting module path: C:\WINDOWS\SYSTEM32\edgehtml.dll

    Report Id: ee6c1816-6601-4bbd-8c36-761f49250748

    Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.1.5252.0_x86__8wekyb3d8bbwe

    Faulting package-relative application ID: App

    Error 6/14/2018 10:26:51 AM Application Error 1000 (100)

    Faulting application name: Solitaire.exe, version: 0.0.0.0, time stamp: 0x5b088496

    Faulting module name: edgehtml.dll, version: 11.0.17134.112, time stamp: 0x7f55beb3

    Exception code: 0xc0000005

    Fault offset: 0x009fa13e

    Faulting process id: 0x2448

    Faulting application start time: 0x01d40404afd2378e

    Faulting application path: C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.1.5252.0_x86__8wekyb3d8bbwe\Solitaire.exe

    Faulting module path: C:\WINDOWS\SYSTEM32\edgehtml.dll

    Report Id: 330cbde5-70be-4901-8ec2-b487dda685a9

    Faulting package full name: Microsoft.MicrosoftSolitaireCollection_4.1.5252.0_x86__8wekyb3d8bbwe

    Faulting package-relative application ID: App
  7. JHaysPE Win User

    Microsoft Solitaire Crash after St. Jude ads

    I'm having the same problem. Solitaire crashes after Oral B ad is played. No other ads do this.
  8. CookieQueen357 Win User

    Microsoft Solitaire Collection problems

    Same thing's been happening to me … It's always the St Jude's ads …
  9. TinRibs303 Win User

    MS Solitare Collection game play.

    I have been having the same problem for the past week or so. Only the St. Jude ads cause a problem. All other ads play fine and get my back to my game.
  10. blueamcat Win User

    St. Jude's Children's Hospital

    Please report the bug via the Game Store page! Thanks!
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Microsoft Solitaire Crash after St. Jude ads

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