Microsoft Solitaire Collections goes to white screen instead of ads - no way to play

Discus and support Microsoft Solitaire Collections goes to white screen instead of ads - no way to play in XBoX Games and Apps to solve the problem; I have two challenges to finish the event, but now Microsoft Solitaire collections goes to White Screen. I think that is supposed to do an ad, but it... Discussion in 'XBoX Games and Apps' started by RandomWig201015, Jun 25, 2017.

  1. RandomWig201015
    RandomWig201015 Guest

    Microsoft Solitaire Collections goes to white screen instead of ads - no way to play


    I have two challenges to finish the event, but now Microsoft Solitaire collections goes to White Screen. I think that is supposed to do an ad, but it is totally locked up and will not return to the game. I did everything I could think of. Finally ended
    up uninstalling and reinstalling. I am on a metered internet and had to redownload it during my free hours. What a pain in the butt! I have to get up at the crack of dawn to re-download this game. Really?

    :)
     
    RandomWig201015, Jun 25, 2017
    #1
  2. SeatedShelf
    SeatedShelf Guest
    probleme with solitaire game

    solitaire game the ads goes white screen can t play
     
    SeatedShelf, Jun 25, 2017
    #2
  3. jaborener
    jaborener Guest
    White Screen of Death

    I can no longer get the Microsoft Solitaire Collection to work on my Win 10 desktop. It goes to a completely white screen with no options for change on the screen.
     
    jaborener, Jun 25, 2017
    #3
  4. IcedAnemone3318 Win User

    Still have same issue with white screen where

    I'm having the white screen issue when trying to play solitaire. When the advertisement is supposed to load, it goes to a white screen and never loads!
  5. StrivingChip86 Win User

    Problem with Microsoft Solitaire Collection

    I'm having a problem also with Microsoft Solitaire collection. Game screen is white, has been going on for past two days
  6. GMS1stLDYCannon Win User

    Paid version of Solitaire Collection showing ads

    Hello did you check and make sure that its not a subscriptions that you have to buy yearly?

    **Windows 10 comes with the Microsoft Solitaire Collection, a solitaire game
    that requires you to watch 30-second-long full-screen video advertisements to keep playing. Ad-free solitaire costs $1.49 per month or
    $9.99 per year. That’s $20 per year if you want both ad-free solitaire and ad-free minesweeper.
    But there’s a better way.**
  7. John Primavera Win User

    reinstall microsoft solitaire collection

    Jewel and Jewel 2 will not open just goes to solid screen These games are located within my Microsoft Solitaire Collection
  8. CHERYLBOGOWITZ Win User

    The ads are locking up the game.

    Wanted to play the daily challenge games of the Microsoft Solitaire Collection 6/23/15. Clicked on the Tri-Peaks icon first. As usual, an ad started to play, but it stopped with just a black screen and froze. I uninstalled the game and restarted my computer.
    I then re-installed the collection and the same thing happened. I rebooted the computer today 6/24/15 and an ad came up and froze the screen black. Down at the bottom of the black screen you see a time bar set to 00 and an opportunity to upgrade to no ads.
    I tried playing the Jigsaw games and they worked fine. It's just the Microsoft Solitaire Collection for me so far. Please find a fix!!!
Thema:

Microsoft Solitaire Collections goes to white screen instead of ads - no way to play

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