Microsoft Solitaire Collection stutters during game play on Surface RT

Discus and support Microsoft Solitaire Collection stutters during game play on Surface RT in XBoX Games and Apps to solve the problem; Hi there, first off i must say i didnt realize how much i missed Solitaire and I'm addicted all over again . However after a clean boot the game... Discussion in 'XBoX Games and Apps' started by xMorningBreathx, May 9, 2014.

  1. xMorningBreathx
    xMorningBreathx Guest

    Microsoft Solitaire Collection stutters during game play on Surface RT


    Hi there,

    first off i must say i didnt realize how much i missed Solitaire and I'm addicted all over again .

    However after a clean boot the game operates on my Surface RT for maybe a half hour until it starts freezing after either shuffling 3 cards in klondike or even moving a card to another. The freeze periods last anywhere between 1-5 seconds long. I can measure
    this easily because the game timer actually stops then quikcly counts to catch up after each freeze. I have to say its not getting so annoying that's its turning me off from playing more because of it. I use it on my Windows Phone but it eats the battery so
    quickly that its unplayable for more than 15 minutes. Its not a connection issue and I have 3 wireless networks at home on different bands and they don't make a difference.

    anyways back to my Surface. Ive done a wsreset and I even close any applications or services in the background which I don't need but it still doesn't permanently fix the issue. I'd really like to help out troubleshooting as a volunteer so starting with
    this issue would be easy! Haha

    Please let me know what I can do to remedy this, thanks!

    :)
     
    xMorningBreathx, May 9, 2014
    #1
  2. nattles
    nattles Guest
    MineSweeper: Can't Sign-In

    I'm also having this problem on Surface pro 4 for Mahjong and Sudoku. Just downloaded and tried minesweeper and it's doing it there too. I actually have no problems playing these games on my old Surface pro 1 (with windows 10 installed on it too). The only
    game that works on surface pro 4 is Microsoft Solitaire Collection.
     
    nattles, May 9, 2014
    #2
  3. L.R._907
    L.R._907 Guest
    Microsoft Solitaire doesn't sync progress/achievements etc. between Win10 PC and Surface RT

    As the subject says, Microsoft Solitaire game info does not sync between my win10 desktop pc and my surface rt. Yes, I use the same account on both pc and surface. I'd assume being logged into xbox, that the data would sync, but it does not.
     
    L.R._907, May 9, 2014
    #3
  4. nattles Win User

    MineSweeper: Can't Sign-In

    I'm also having this problem on Surface pro 4 for Mahjong and Sudoku. Just downloaded and tried minesweeper and it's doing it there too. I actually have no problems playing these games on my old Surface pro 1 (with windows 10 installed on it too). The only
    game that works on surface pro 4 is Microsoft Solitaire Collection.
  5. ed375 Win User

    game crashes after advertisement

    I have the same problem!

    If I run into a problem during the daily challenge and a second commercial runs before I am finished, the Win 10 Solitaire collection window, all too often, CRASHES and CLOSES on me!

    June 13, 2018 was the most recent time this happened. The dairy queen commercial ran before I had finished, the window grayed out, a "waiting/buffering" small rotating blue circle appeared, then the window CLOSED!

    When I re-opened the ms solitaire collection, ANOTHER advertisement ran, stuttering/freezing while it played. It did NOT finish before I was allowed to play the Klondike solitaire for the day. I finished that in less than two minutes, then ANOTHER ADVERTISEMENT
    played before I was allowed to play freecell, the last of the day's challenges! ( I had finished Pyramid, Tri-peaks, and Spider BEFORE the window CRASHED!)

    Another comment. Microsoft seems to have added a 1/2 to one second delay between playing games in the solitaire collection, presumably to push their small ads.

    [​IMG]
  6. SandyD49 Win User

    microsoft solitaier colection

    I have been playing the Solitaire Collection for a long time - sometimes on my desktop, sometimes on my Surface. Whatever challenges I completed on one showed up on the other. Since I upgraded to Windows 10 on my desktop and got the new Solitaire Collection
    there, that is no longer the case. If I do something on my Surface, it will show up on my desktop. But if I do it on the desktop, the Surface doesn't know about it.
  7. CarlBrutovsky Win User

    Microsoft Solitaire Collection

    Microsoft solitaire Collection plays all adds but will not load the game. message on screen is-( we are having some trouble connecting to the internet to download Microsoft solitaire collection data)
  8. Mary M Salvador Win User

    Microsoft Solitaire Collection

    My Surface Pro is freezing after starting Microsoft Solitaire Collection, I have to hard boot it. This has been happening for 4-5 days now, I even restored my system. I gave up and downloaded a different solitaire game on my Win 7 PC. bummer
Thema:

Microsoft Solitaire Collection stutters during game play on Surface RT

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