Microsoft Solitaire Collection Star Club

Good day!

The problem is this:



one.

After updating Windows 1709 to 1803 (2018), the game statistics for Microsoft Solitaire Collection became incorrectly displayed - (number of stars in a star club and% of passed, achievements.) There are different data in the Xbox profile and on the PC.

I have long gone through all the tests 2 times ... but the companion profile of the Xbox console displays 2460 stars and 80% of the process. (See screenshot ) + achievements will not be unlocked (see screenshot)

On a PC (now I have Windows 10 Pro version 21H1 build 19043.1415) - correct statistics

3760 stars and 100% process. (See screenshot)



That is, real statistics are not displayed and achievements are not recorded. Resetting, uninstalling, reinstalling Microsoft Solitaire Collection does not solve the problem !!! Running the app's troubleshooters doesn't fix the problem !!

Reinstalling Windows does not solve the problem !!!



Why isn't the data syncing?

How do I fix this?

My region is Ukraine



2. The game Microsoft Solitaire Collection does not load or install additional content (card backs experience points in the star club! There is no Microsoft Solitaire Collection Bonus Game! How to get the Microsoft Solitaire Collection Bonus Game?

(see screenshot)

What can be blocking downloads?

How do I fix this?

I can't access any Star Club games. Microsoft Solitaire Collection closes upon start up. All other games appear to be working fine except Star Club. I can't find any answers and have tried all suggestions as mentioned above. Any help with this problem will
be greatly appreciated. Thank you in advance.

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. For specific questions and issues with Microsoft casual games, I suggest you contact game support as it is a problem with it. To contact them please use the link below.

https://microsoftcasualgames.zendesk.com/hc/en-...

* Thank you in advance for contacting, I hope this can help you.

The problem with the Microsoft Solitaire Collection - incorrectly displays the statistics of the games and the number of stars in the star club. Actually 1967 stars and in the achievements on Xbox cloud 1050 and 13% progress. Ie, the real statistics are
not displayed and the achievements are not fixed. How to fix this? How to make fresh achievements go to the cloud? The system was reinstalled, but I did not immediately notice it. Help is needed

The problem with the Microsoft Solitaire Collection - incorrectly displays the statistics of the games and the number of stars in the star club. Actually 1967 stars and in the achievements on Xbox cloud 1050 and 13% progress. Ie, the real statistics are
not displayed and the achievements are not fixed. How to fix this? How to make fresh achievements go to the cloud? The system was reinstalled, but I did not immediately notice it. Help is needed