Microsoft solitaire collection on mobile does not work with data.

Hey there Boinilla,

Thanks for reaching out to the Forums for advice on how to hopefully get Solitaire to work on your mobile device. I can definitely tell how this could be pretty concerning. Seeing as this is happening on mobile device, I would suggest following the normal
troubleshooting for games on that platform, such as uninstalling the game and reinstalling it, as well as restarting your mobile device.

Also, since the game is designated as a Microsoft Casual game, I would look into posting this in the

Microsoft Casual games forums.

When you get a chance, give those steps a shot and let us know how that helped.

Thanks

Microsoft solitaire Collection plays all adds but will not load the game. message on screen is-( we are having some trouble connecting to the internet to download Microsoft solitaire collection data)

Good day!

The problem is this:



one.

After updating Windows 1709 to 1803 (2018), the game statistics for Microsoft Solitaire Collection became incorrectly displayed - (number of stars in a star club and% of passed, achievements.) There are different data in the Xbox profile and on the PC.

I have long gone through all the tests 2 times ... but the companion profile of the Xbox console displays 2460 stars and 80% of the process. (See screenshot ) + achievements will not be unlocked (see screenshot)

On a PC (now I have Windows 10 Pro version 21H1 build 19043.1415) - correct statistics

3760 stars and 100% process. (See screenshot)



That is, real statistics are not displayed and achievements are not recorded. Resetting, uninstalling, reinstalling Microsoft Solitaire Collection does not solve the problem !!! Running the app's troubleshooters doesn't fix the problem !!

Reinstalling Windows does not solve the problem !!!



Why isn't the data syncing?

How do I fix this?

My region is Ukraine



2. The game Microsoft Solitaire Collection does not load or install additional content (card backs experience points in the star club! There is no Microsoft Solitaire Collection Bonus Game! How to get the Microsoft Solitaire Collection Bonus Game?

(see screenshot)

What can be blocking downloads?

How do I fix this?

I've been having the same problem for a couple of weeks. It does sign in once in a blue moon..... Here's what I get: There was a problem downloading game data for Microsoft Solitaire Collection...... error code 101_107_1

My Solitaire games message says "there was a problem downloading game data for Microsoft Solitaire Collection. Refer to code 101_107_1"

I cannot find any info to help me.