microsoft solitaire collection not working properly, it stalls and freezes

RichardGeiser1 · Sep 17, 2021

Is anyone having a major problem working in the X Box Games section of Microsoft game collections?

I'm having a problem, the system does not run properly. It seems to freeze when I start the program.

:)

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Could you elaborate? Do you get any error message?

XBF Mohammed C

Hello Richard,

It is a known issue, but some players are finding success in troubleshooting the issue with the following steps: https://microsoftcasualgames.zendesk.com/hc/en-us/articles/4403080898196-KNOWN-ISSUE-Microsoft-Solitaire-Collection-Hangs-or-Freezes-and-Needs-to-be-Restarted

If you have tried these steps and continue to experience the issue, please open a ticket so their team can collect information that could aid in their investigation and resolution of the issue: https://microsoftcasualgames.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000932852

Devastter

The problem is the application name! "MICROSOFT" Solitaire Collection!

IIf it was just Solitaire Collection sem "MICROSOFT", or by a company that values its users, work properly or would already be solved or explained how to solve the problem a long time.

PungentToe5 posted on 10/05/2013 1:56. Almost five months.

Smooth825

Microsoft Solitaire Collection keep freezing on windows 8 am playing Xboxx I need help please

XBF Mohammed C

It seems to be a known issue; however, I would recommend trying the steps listed here as they worked for some people: https://microsoftcasualgames.zendes...72-What-do-I-do-if-my-game-crashes-or-freezes-

Ror more info, kindly check: https://microsoftcasualgames.zendesk.com/hc/en-us/articles/4403080898196-KNOWN-ISSUE-Microsoft-Solitaire-Collection-Hangs-or-Freezes-and-Needs-to-be-Restarted

microsoft solitaire collection not working properly, it stalls and freezes