Microsoft Solitaire Collection "Internet conection required"

RadioActiv92 · Sep 6, 2021

Problem: the events are not loading for the Microsoft Solitaire Collection. There is a message "Internet Connection Required" but the Daily Challenges etc. also requiring internet connection are loading okay. I'm "signed in and connected with a windows 10 PC

2 things: Since yesterday I've noticed that 100s of users have/had the same problem and the fact that the problem was not fixed.

I spent hours (!) researching this,

:)

RadioActiv92

I try all and nothing new

Some minute after several sign out and back on Xbox Apps the message "internet connection required" disappeared and Daily challenges became availlable

Thanks

MateusFontana

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. I'm sorry you're having this problem

As this is a specific problem with this game, the best thing to do is to contact the game developers, they will be able to give you more details about the problem, but before doing that, I ask you to try the solutions below, please.

Solution 1:

Read the article below, and see if the solution provided in it can help you.

https://microsoftcasualgames.zendesk.com/hc/en-...

Solution 2:

Go to your windows settings, go to Applications>Applications and Features>Search for Microsoft Solitaire Collection when you find it, click on it with the left mouse button, select advanced options, click on finish and then repair.

*If none of the above solutions resolve the issue, please contact the game developers. You can be doing this via the link below.

https://www.microsoftcasualgames.com

*Thank you in advance for contacting us.

CarlBrutovsky

Microsoft solitaire Collection plays all adds but will not load the game. message on screen is-( we are having some trouble connecting to the internet to download Microsoft solitaire collection data)

XBF Houmaidi O

Hello @Stormie4110, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

Would you please check the link below regarding this matter:

Xbox Live server connectivity on Windows 10 is blocked | Xbox Support.

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

ContactArcher58

I have same issue, trying to open the Microsoft solitaire collection live event and I am able to sign in but go to load the event and it says "internet connection required". my internet is connected and working so the tech at comcast said to check with
you guys. frustrating.

Microsoft Solitaire Collection "Internet conection required"