Microsoft Solitaire Collection hangs on load screen

Discus and support Microsoft Solitaire Collection hangs on load screen in XBoX Games and Apps to solve the problem; After playing Microsoft Solitaire Collection for many years, it has suddenly stopped working & won't load. I have tried the instructions provided... Discussion in 'XBoX Games and Apps' started by SharonDegnan, Aug 10, 2023.

  1. SharonDegnan
    SharonDegnan Guest

    Microsoft Solitaire Collection hangs on load screen


    After playing Microsoft Solitaire Collection for many years, it has suddenly stopped working & won't load. I have tried the instructions provided elsewhere on this forum (Microsoft solitaire collection freezes up screen - 8th July 2021) including checking for updates, checking drivers, reset, troubleshooting, uninstalling & reinstalling (several times), scannow, chkdsk f/r/b but nothing helps. I'm running Windows 10 on an Acer laptop & as far as I'm aware I've changed nothing. The game worked fine on Sunday but wouldn't load on Monday. Help!

    :)
     
    SharonDegnan, Aug 10, 2023
    #1
  2. chirpsoul Win User

    Microsoft Solitaire Collection hangs on load screen

    Thank yo, it worked for me.
  3. ianjsimpson Win User

    Microsoft Solitaire Collection hangs on load screen

    Still not launching in Windows, think there is a glitch Microsoft side. Have tried all suggestions this end short of a complete system reset.
  4. FernandoCarvalhoPV Win User

    Microsoft Solitaire Collection hangs on load screen

    My name is Fernando I'm an independent consultant, I'm happy to help.

    I'm going to give you some procedures and I hope it helps: Reinstall the Microsoft Solitaire Collection application in Windows 10.

    Pressing the key combinations CTRL+SHIFT+ESC will open the Device Manager, after clicking on File > Run a New Task, right after enabling the option Create this task with Administrative Privileges and in the text field type PowerShell after clicking on Ok.
    With access to PowerShell, paste the command: Get-AppxPackage *solitairecollection* | Remove-AppxPackage and press Enter.
    Click on the Start Menu, open the Store application, and in the search field type Email and Calendar.
    Then select Acquire. Then it will install it.
    Restart the system and check if the problem persists.
    two:

    Delete temporary files.

    Simultaneously press Windows + R hotkeys to open Run.
    Type %TEMP% and click OK.
    The %TEMP% folder will open. Permanently delete all files inside the folder, if some files are not deleted it will be normal as they may be in use.
    Do this same procedure for the Temp, Recent and Prefetch folders. Run Disk Cleanup.

    Press Windows+R key combinations and type CleanMgr after clicking OK.
    Opening Disk Cleanup, select "Clean up System Files". (This option loads all System Temporary Installation Files).
    After select the Disk again, and thus select all available options and click Ok.
    The system will clean up Disk and Previous System Installation Files.

    3
    Activate the system for best performance.

    Press Windows+X key combinations, select System;
    Click on Advanced System Settings, under Performance click on Settings;
    After enabling the Adjust for better performance option, and click Ok.

    Hope I helped and see you soon
  5. Tech Potato Win User

    Microsoft Solitaire Collection hangs on load screen

    I just finished working on this for a client. None of the usual suggestions (reset, data reset, reinstall, even DISM package removal and reinstall) helped at all.

    The solution turned out to be to install another of the Microsoft Casual Game Collection (I used Microsoft Mahjong), open it, then launch solitaire from the "other games" menu. It worked, and it fixed launching the solitaire app directly.
  6. ianjsimpson Win User

    Microsoft Solitaire Collection hangs on load screen

    That's brilliant, thanks for the work around. There must have been some tweaking Microsoft side as there is new option on the bottom menu 'Reset All'

    Well done!
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Microsoft Solitaire Collection hangs on load screen

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