Microsoft Solitaire Collection - Event Statistics incorrect (since 1/9/17)

On January 9th, something happened where some of the Microsoft Solitaire Collection Event Statistics were inflated...

Here is what "Microsoft Solitaire Collection" posted on the Facebook site on January 10th: "Hello, Solitaire players! For those experiencing issues with their Events stats, please know that the development team is aware of the issue and it will be fixed
in the coming weeks. SO sorry for any inconvenience this is causing. The team is working hard to correct it! Thank you so much!".

I have two statistics which are still incorrect: "Events Played" and "3rd Place Finish" continue to be inflated by 12. You will notice that I finished 3rd in the event ending on January 9th. Today "Events Played" shows at 55 - when it should be 43 and
"3rd Place Finish" shows at 19 - when it should be 7. All other statistics appear to be fine.

I was wondering if you were still aware that there were still some event statistics which are incorrect. Are you still planning on fixing these?

Thanks



:)

 

Microsoft Solitaire Collection”)

I am having the same problem in Microsoft Solitaire Collection white screen and cant play the event games started yesterday 6/28/17

 

Statistics reset

How do I reset the statistics in Microsoft Solitaire Collection??

 

Hey Vicki!

If you saw the initial information the Solitaire Facebook page, you'll want to keep an eye out there for any further updates. You can also try posting and asking for an update on the Facebook page. We don't have any information or insight into the issue
on our end but it sounds like they may still be working on it.

Thanks for your patience and understanding!

--------------------------------------



Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

 

Thanks, I had already tried that. I posted a question to see if there was any update on 2/22 - and again last night trying to tag "Microsoft Solitaire Collection", with no response. If you know of another way to pass this on to them, I would appreciate
it. Vicki

 

Hey Vicki!

If you haven't yet, try sending the
Microsoft Solitaire Facebook group a message and ask for an update. As I mentioned before, we don't have any insight on their process but messaging them is worth a shot.

--------------------------------------



Xbox Forums Staff



Be sure to check out the XboxForum Guidelines and if you're a member of the Xbox Insider Program, check out the
Xbox Insider Program Forums for help with Insider Program troubleshooting.

 

I have this same issue - I have only played in 29 events, but it shows 55, and my 'top ten' finishes show as 38 when it should be 12.