microsoft solitaire collection error 104 message cannot sign in

Hi Mint,



Thanks for reaching out to the forums. Sorry for the issue you are experiencing. We recommend to go on the
Microsoft casual games community.
Towards the bottom you will see their Facebook page and they ask to post there. There is also a
support sitefor the casual games you can look over also.



Thanks,

Brad

Sorry to hear it. Please try the steps at the link below to see if they help with this.

https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_store/microsoft-solitaire-collection-shows-error-101-104/d6abfd3e-27c8-4528-88c9-4f9c532b4321

Trying to open Solitaire on my Win10 PC I get an error downloading game data (error code 104)

I can open other games (Minesweeper, Sudoku, etc.) with no problem. It seems to be isolated to the Solitaire Collection.

Also, the FAQ web address in the error message is wrong.

I uninstalled your Microsoft Solitaire Collection after trying to figure out what the error 104 meant. You Microsoft could make it so much easier on people who have bought computers with windows, if only when a error comes up it tells you what the error
code means, or Microsoft games is out of service on some not all computers and when it will be fixed. With your technology looks like you could fix this. I did reinstall the Microsoft Solitary Collect after the uninstall and did a restart of my computer,
and still got the "error code 104". Waiting your reply 46xt.

To be clear, I have deleted and reinstalled 3x now... Deleted, restarted computer, and reinstalled. Further, my Ultimate Word Games is fine, so the problem is in Microsoft Solitaire Collection
connecting to Xbox Live. Error code 104.

I finally got Microsoft Solitaire Collection back today. Nothing I did would fix it. I tried this evening and it was back!

I wish the people at Microsoft would just say, "We have a problem and we are working on it." Instead of, "Go to the forum and maybe someone can help you".

I knew the problem had to be on their end. Besides all the things that were suggested, I went to the extreme and reset windows 10 on my computer and then spent a day trying to get it back the way it was. What a waste of time because after all that it still
didn't work.

If your MS Solitaire isn't working yet, I suggest you wait a few days and hopefully, it will be fixed.