Microsoft Solitaire Collection continually freezing

Discus and support Microsoft Solitaire Collection continually freezing in XBoX Games and Apps to solve the problem; Hi All Every time I try and play Microsoft Solitaire Collection it stops responding when I'm in the middle of a game. I close and restart the game but... Discussion in 'XBoX Games and Apps' started by HenryIO, May 8, 2020.

  1. HenryIO
    HenryIO Guest

    Microsoft Solitaire Collection continually freezing


    Hi All

    Every time I try and play Microsoft Solitaire Collection it stops responding when I'm in the middle of a game. I close and restart the game but the same problem occurs. I have tried uninstalling and reinstalling the app but the problem still persists.

    Please could you provide a solution to this issue.

    :)
     
    HenryIO, May 8, 2020
    #1
  2. XBF Brad A Win User

    Microsoft Solitaire Collection continually freezing

    Hi Henry,



    Thanks for reaching out to the forums. Sorry for the issue you are experiencing. We recommend to go on the
    Microsoft casual games community.
    Towards the bottom you will see their Facebook page and they ask to post there. There is also a
    support sitefor the casual games you can look over also.



    Thanks,

    Brad
  3. Smooth825 Win User

    game freezing

    Microsoft Solitaire Collection keep freezing on windows 8 am playing Xboxx I need help please
  4. MistaCelestial Win User

    Using 2 computers?

  5. XBF Mohammed C Win User

    microsoft solitaire collection not working properly, it stalls and freezes

    Hello Richard,

    It is a known issue, but some players are finding success in troubleshooting the issue with the following steps: https://microsoftcasualgames.zendesk.com/hc/en-us/articles/4403080898196-KNOWN-ISSUE-Microsoft-Solitaire-Collection-Hangs-or-Freezes-and-Needs-to-be-Restarted

    If you have tried these steps and continue to experience the issue, please open a ticket so their team can collect information that could aid in their investigation and resolution of the issue: https://microsoftcasualgames.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000932852
  6. Nathan Wynn Win User

    Microsoft Solitaire Collection iOS App Crashes Upon Sign In Attempt

    Microsoft Solitaire Collection v1.7 appears to have resolved this issue on the iPhone.

    Thank you for your continued support.
Thema:

Microsoft Solitaire Collection continually freezing

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