Microsoft Solitaire and Casual Games not loading

Hi

I have paid two days ago £12.49 to upgrade to the premium service. The game was working fine yesterday but today I can’t get past the loading screen. I have followed the advice on Microsoft help site, repair app did not work eventually tried uninstall and reinstall, still didn’t work and lost all stats. Software up to date, no firewall or antivirus conflict have closed all other software and still no joy. I am running Microsoft 11 home edition and other games work fine. My laptop is less than 6 months old and is dell 15 Inspiron with intel i7 12 generation processor. Please can you help restore my faith in Microsoft.

Many thanks

MAW

:)