Microsoft Skype on Xbox Series X crashes when on multi video

Discus and support Microsoft Skype on Xbox Series X crashes when on multi video in XBoX Games and Apps to solve the problem; Hi Microsoft, I am experiencing frequent crashes whilst using Skype on my Xbox Series X, the issue seems to occur 20 minutes into a single session OR... Discussion in 'XBoX Games and Apps' started by theroninhunter, Mar 1, 2021.

  1. theroninhunter
    theroninhunter Guest

    Microsoft Skype on Xbox Series X crashes when on multi video


    Hi Microsoft,

    I am experiencing frequent crashes whilst using Skype on my Xbox Series X, the issue seems to occur 20 minutes into a single session OR every time I join a group video call.

    This issue is definitely related to the XSX Operating System or the Skype app, I can say that because the issue occurs even after a factory reset of the XSX and occurs on both of my XSX consoles.

    :)
     
    theroninhunter, Mar 1, 2021
    #1
  2. theroninhunter Win User

    Microsoft Skype on Xbox Series X crashes when on multi video

    Crashed again after an hour, console shut down itself.
  3. theroninhunter Win User

    Microsoft Skype on Xbox Series X crashes when on multi video

    Yep but not like Microsoft cares though.
  4. theroninhunter Win User

    Microsoft Skype on Xbox Series X crashes when on multi video

    Hi,

    As I've already mentioned I've tried a full wipe console reset on both XSX, both consoles show network data off 550mbps down 40mbps up and 35ms response.

    So the network isn't the issue
  5. theroninhunter Win User

    Microsoft Skype on Xbox Series X crashes when on multi video

    If anyone interested I managed to get a ticket raised SRX1524906781ID
  6. theroninhunter Win User

    Microsoft Skype on Xbox Series X crashes when on multi video

    Crashed again after 1 hour, console shut down
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Microsoft Skype on Xbox Series X crashes when on multi video

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