Microsoft Sign In Issues!

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Seems like the system detected your account as a child account that’s why you’re redirected on the same page. If you’re under a family please use the organizer account to manage your account settings.

If you need further help, I’ll be here.

I was experiencing Technical glitches and bugs on my windows 10 PC trying to sign into to xbox app for about 3 days, no usual fixes from the xbox microsoft forums helped me at all. Anytime i would try to click sign in on the xbox app or after opening a game it wouldn't do anything. Just bug out a little. I first opened services and made sure all the xbox related services were started. You can open your services by searching "services" in the Search Bar In the lower left hand corner of your taskbar. Scrall all the way down and then right click each xbox related service and then select start. After that i opened the microsoft store and downloaded another xbox related app. To be specific Xbox Accessories. After it finished installing it prompted me to sign into my microsoft or xbox live account. After signing in with microsoft from this App. It automatically fixed all the bugs, and actually signed me into the xbox app as well. Hope this helps.

1170000 - Xbox Live couldn't sign you in. Usually this means that there's a current Xbox Live outage, or a Windows Update that didn't install. First check the following website to see if there's a known Xbox Live outage:

http://support.xbox.com/en-US/xbox-live-status

If there's no known outage, try the following:

1. Check to make sure you're connected to the internet.
2. Check to see if Xbox Live services are down. This handy website shows the status:
   http://support.xbox.com/en-US/xbox-live-status
3. If they are all up, go to
   http://www.xbox.com and sign in with the same account you sign in to on your computer/tablet.
4. If everything is okay there, try restarting your computer/tablet with the "restart" option on the power/shutdown menu. Just clicking the off button or turning off your computer/tablet won't work. It needs to be restarted.
5. If you still can't connect, try running the Windows Update Troubleshooter. We have detailed instructions here if you scroll down, but you can get it here:
   http://go.microsoft.com/?linkid=9830262
6. Check For Updates & install any mandatory, recommended, or optional updates you might have missed. We have detailed instructions further down this note.
7. Restart your computer - all those updates need to finish & you need to restart to make sure they all went through.

I am also having the issue where all of my app based games on Windows 10 have stopped being able to log into Xbox Live. The Xbox app logs into Xbox Live as does signing in via www.xbox.com.

I have tried the following games: AlphaJax, Cut the Rope, Disney Fairies Hidden Treasures, Gravity Guy, Halo: Spartan Assault, Hexic, iStunt 2, any of the Microsoft games like Bingo, Jigsaw, etc.

Things are wrong fine on my Surface RT (running 8.1RT) so it is not my account but something specific to a Windows 10 PC.

Same problem with Jigsaw - Solitaire works, but not Jigsaw on Surface 4 in the past week. Xbox customer help can't solve it as this is a 'games on windows' problem, they say. Microsoft Answer Desk can't help. And Jigsaw works fine on a Dell Win 10 platform,
so it's something about Jigsaw communicating with the xbox registry server on the Surface 4.