Microsoft sign-in error

Hey there, FaTaL!

I'm sorry to see any sign in issues! Where exactly are you receiving this error? This will help me determine what troubleshooting we need to do to get this sorted for you.

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Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
Insider Program Forums for help with Insider Program troubleshooting.

Can't get old data from Microsoft Solitaire Collection

Can't log on, error code 1170000.

The "Sign In" spot says playing as a guest, click here to sign in using a Microsoft Account. After clicking on the sign in spot it says user signed out ~ need to return to sign in . . "OK" button gets sign in error ~ error code 117000 - "Try Again" gets
the same loop.

I logged out of the Microsoft and Xbox account and relogged in. That did not make a change in the errors.

I suspect that the registry has a problem in the solitaire program. I tried to un-install and re-install the Microsoft Solitaire Collection. and the same thing happens as described above.

The Windows 10 system is up to date. The computer reported "service registration is corrupt" at one point.

Any ideas?

Hello there!



Try
Deleting Your Profile (Profile ONLY, this will leave saved games and contents etc...)
Once you have successfully deleted your profile,
Clear System Cache 3 times (It sounds stupid to do it 3 times, but it truly does help) Now, in the first support like provided if you go to that again, there is a guide there to download your profile.



Post back and let us know! ^_^

I signed out on Microsoft Store App, and then signed back in using the same Microsoft account, but I cannot sign in on Xbox App it says, "We couldn't sign you in to Xbox live " and gives this error number: 0x8015DC0B.

Help, I cannot sign in to microsoft solitare getting error code 1170000.