Microsoft side backups, and data storage relative to Cortana

Discus and support Microsoft side backups, and data storage relative to Cortana in XBoX on Consoles to solve the problem; Hello, I was curious as to what kind of rights Microsoft reserves regarding the backing up of data that is stored through their services. I wasn't... Discussion in 'XBoX on Consoles' started by J3WD4Z, Feb 9, 2017.

  1. J3WD4Z
    J3WD4Z Guest

    Microsoft side backups, and data storage relative to Cortana


    Hello, I was curious as to what kind of rights Microsoft reserves regarding the backing up of data that is stored through their services. I wasn't able to find anything so specific in any of the Services Agreement, or Privacy Statement, however I am not
    a lawyer so I may have missed something. Does anyone have the specifics on whether or not Microsoft can keep a backup of the data they record and even if we delete it from their information reserves? Would they have a backup anyways making the option to
    delete effectively useless? Any insight, or assistance would be greatly appreciated.

    :)
     
    J3WD4Z, Feb 9, 2017
    #1
  2. Mayhem64
    Mayhem64 Guest
    Gears of War 3 rank reset

    Okay... and this works even if you've started playing again after being reset, and have gone up in rank? I have a memory card (my brother uses it as he often plays on different 360s) and cloud storage enabled, so I have backups of my current gamertag, campaign
    data, and my reset Gears 3 save data file just in case already.
     
    Mayhem64, Feb 9, 2017
    #2
  3. Smwutches
    Smwutches Guest
    I lost my all save games after formating my Xbox 360 hardrive

    Sorry, but without backups, there is no way to recover save data.
     
    Smwutches, Feb 9, 2017
    #3
  4. Microsoft side backups, and data storage relative to Cortana

    Hey, J3WD4Z!

    What an interesting question! I hope I can answer it to your satisfaction, but the fact is that we just won't have the deepest of answers here on the front line. Microsoft side backups, and data storage relative to Cortana ;)

    You are correct in that there is no call out for how we back up and store data that you've provided to us. While I can't answer to that part of it, I can say that we take privacy very seriously and ensure that everyone has access to their information and
    control over what we do with it. (You've likely already discovered that.) As for what is kept when accounts are deleted, that's a weird answer that I can really only provide

    this support article
    for. It explains that everything is deleted, but to be sure to change/remove everything first. It does keep your gamertag and email locked so it cannot be used again in the future, though. This is the most information we have on the
    front lines to answer any customer questions.

    Hopefully that helps out! I know it wasn't the greatest of answers, but please let me know if you still have other concerns that you would like addressed. I will do my best. Microsoft side backups, and data storage relative to Cortana :)

    --------------------------------------





    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.
     
    Misses Quinzel, Feb 10, 2017
    #4
  5. Misses Quinzel Win User

    Microsoft side backups, and data storage relative to Cortana

    Hey, J3WD4Z!

    What an interesting question! I hope I can answer it to your satisfaction, but the fact is that we just won't have the deepest of answers here on the front line. ;)

    You are correct in that there is no call out for how we back up and store data that you've provided to us. While I can't answer to that part of it, I can say that we take privacy very seriously and ensure that everyone has access to their information and
    control over what we do with it. (You've likely already discovered that.) As for what is kept when accounts are deleted, that's a weird answer that I can really only provide

    this support article
    for. It explains that everything is deleted, but to be sure to change/remove everything first. It does keep your gamertag and email locked so it cannot be used again in the future, though. This is the most information we have on the
    front lines to answer any customer questions.

    Hopefully that helps out! I know it wasn't the greatest of answers, but please let me know if you still have other concerns that you would like addressed. I will do my best. :)

    --------------------------------------





    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.
  6. ngocphi Win User

    Zune problems

    Well you can pay an backup company to retrieve data from the storage
  7. GTAmissions1 Win User

    Gears of War 3 Rank Reset

    It is always important to make a "backup copy" of your profile either through another storage device or through a cloud save.

    How I managed to backup my profile data is after when I am about to log off and turn off my console, go to options, then "storage location", then choose another storage device or the cloud if a storage device isn't available, then basically select that "storage
    device" and it will back out to the start screen.

    Just have to play a "private versus game" which it can be any one, just wait until the match starts up and quit out and it should show the "reading/writing data to leaderboards" which means the "new data" is written onto the "storage device" to protect against
    resets.

    I have been lucky I haven't been reset, but it is always important to not try and use the same "storage device" or the backup won't work.

    Just want to get the word out on how to backup "profile data" if anyone isn't aware.
  8. Xx2KiLLxZoNExX Win User

    Gears of war Level change

    Sorry but there is no way to get your level back to 45. I recommend that you make a backup of your Player Data either on a USB or on Cloud storage. This way the next time you get reset you can just delete the corrupted data and add the data backup in so
    you'll have your rank and all that was saved onto the backup. Here's a great thread explaining more about making a Player data backup.

    forums.epicgames.com/.../839290-RESET-amp-BACKUP-INFO-I-NEED-a-backup-backup-backup-is-what-I-need!-Hey-hey!


    Hope this helps. :)
  9. DJSWAGNESS Win User

    Level reset Please help

Thema:

Microsoft side backups, and data storage relative to Cortana

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