MICROSOFT SETUP

Hi, joushua

Please feel free to contact us if there's an update.



Regards,

Zed

Hi, joushua

According to your description and error, could you please tell us which application that you're using?

Based on the error, please try to request to IT admin of organization and remove the external users’ account from the group and set up as guest user account from Azure portal - Add or delete users using Azure Active Directory.

Note: Please wait for 24 hours to take such effect from server.

Please feel free to contact us if there's an update.

Regards,

Zed

Hey Brad,

Whenever I try to do that on the xbox app on my phone or the xbox website it takes me to the exact same screen every time. I keep trying to find ways to change my privacy settings because I do not have a xbox console, but I can’t seem to find a way. Pls
help if you see this.

Same when i i tto join my friends on a realm it says gi to aka.mc/account settings but it never works

Hi Joseph,

Thanks for coming to the forums with your issue. Sounds like the cross play is not enabled in settings, were you able to look at the
privacy and online settings? We will give you the
steps to change the exact ones for the cross platform use.

1. You will go to the Xbox websiteand sign in.
   
   
   
   
2. Once signed in, click your picture top right corner go to Xbox profile.
   
   
   
   
3. Click on privacy settings.
   
   
   
4. Once in settings, under the picture see Privacy, Xbox One/Windows 10 online safety. Select the Xbox one/Windows 10 online safety.
   
   
   
   
5. You will see you gamertag you are looking for one setting:
   
   
   
   
6. The two you want to make sure say allow and everybody are:
   
   1. "you can play with people outside of Xbox live" set to allow
      
      
      
      
   2. Now click on privacy you are looking for one setting:
      
      "you can communicate outside of Xbox live with voice and text" set to allow
      
      
      
      

Hope this helps.

Brad