Microsoft Service is Terrible

Hey there everyone,

I'm sincerely sorry to hear about any inconveniences that may have been caused in the past. If you guys have any Xbox Support related questions you'd like to troubleshoot here on the forums, please feel free to create a new thread detailing what you're experiencing.
This way you can receive support catered specifically to each of you from our super helpful community! Thanks so much!

I've been gaming since the C64 days and have owned every console in the PS and Xbox series since their respective entrances to the console market.. I've personally been lucky and have only had a launch PS2 die on me within the first week after launch.. got
lucky and could exchange it for on that had been neglected as a preorder..

Because of my good luck I've not had to ship any og my consoles in for repairs... but in the event I would need to do so I could have wished for the option to request that I could wait for them to repair my console and send the dame unit back to me! I do
not belive refurb units are unique to MS/Xbox.. and for many who would rather not wait possibly a good solution, In the store I work at the suppliers of the cash registers/it systems work it much the same way as MS with the differance beeing that they will
come collect a defective component/part and leave/install an other refurbed one that had been in use somwhere else and repaired after a failure, pretty much tha same deal as wihj ms with the difference that they them selves will come around an sort it.. most
often they work well enogh, but can often look like it has been dragged kicking an screaming to a certain hot place and back..

The thing I don't like with refurbs in general is that I know how I treat what I've owned from new, but you really never can tell how a refurb unit of any kind had been treated by the previous owner/user even if it looks one is lucky an it looks good
on the outside.. and I guess not allways that easy for the one doing the repairs either

I have had worse problems with them,search for my post "my disgust at xbox support".

For help with quests, you'll need to post in the sales and promotions forum.

this was the direct link I received from Microsoft support. I'll post there too

For help with quests, you'll need to post in the sales and promotions forum.