Microsoft Rewards Transition

iceandrews · May 20, 2018

I have a problem with the new transition to Microsoft Rewards. I clicked on the Microsoft Rewards to sign in and check it out and it said that my account was suspended?! How can I go about getting lifted? I don't know why my account would've been suspended
and I feel like I'm going to miss out on any Xbox Rewards related to that....

:)

XBLRewards8 · May 20, 2018

Opt out of xbox rewards

Hello vini3625,

Opt out Credits will be deposited by the time your region is fully transitioned into Microsoft Rewards, and Xbox Live Rewards fully ceases for your region. You can see the timeline for the transition in your region in the transition FAQ. Gems have a value
of one Xbox Live Rewards Credit, or one Microsoft Point, as mentioned in the transition email.

MikeBalaban · May 20, 2018

Xbox live Microsoft transition

Will games with gold still exist after the transition from xbox rewards to microsoft rewards?

Smwutches · May 20, 2018

You would need to contact customer support for
the Microsoft Rewards program.

iceandrews · May 21, 2018

I submitted a ticket there. We'll see.

XBLRewards8 · Nov 3, 2018

Hello IceAndrews,

This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.

XBLRewards8

Hello imzenumberuno,

The transition to Microsoft Rewards from Xbox Live Rewards will only affect specific Xbox Live Rewards regions, where they will be transitioned to Microsoft Rewards. As a US member, you already have access to Microsoft Rewards, for example.

XBLRewards8

Hello vini3625,

Opt out Credits will be deposited by the time your region is fully transitioned into Microsoft Rewards, and Xbox Live Rewards fully ceases for your region. You can see the timeline for the transition in your region in the transition FAQ. Gems have a value
of one Xbox Live Rewards Credit, or one Microsoft Point, as mentioned in the transition email.

Smwutches

The program transitions to the Microsoft Rewards program on July 1. Nothing would be transferred there until the transition takes place.

Smwutches

You would need to contact customer support for
the Microsoft Rewards program.

XBLRewards8

Hello NACHOBIZNIZ,

If you have any questions about your account after the transition, please contact Microsoft support via the link in the FAQ:

Where do I go to get help, more information, or to give feedback?

If you have feedback about Microsoft Rewards, please send us an email at L: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***.

If you need any help with your account after it transitions to a Microsoft Rewards account, contact us.

For additional information about the transition and your Xbox Live Rewards account, you can reach out to us on our dedicated Xbox Live Rewards support
forum or on Twitter @XboxLiveRewards.

For more information about the Microsoft Rewards program, click here.

Microsoft Rewards Transition