Microsoft Rewards: Top 10

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Charley

Would be great to assist you on this one but rewards team has their own dedicated team to handle these kind of issues, due to regular Microsoft agents and here in the forums is not possible to view account details

Please contact them here:
https://go.microsoft.com/fwlink/p/?LinkID=823675

Hello,

Unfortunately, Windows 10 uses a different version of minecraft. So you would need to purchase both versions of minecraft to play on Xbox and Windows 10. I’ll link them both here for your convenience.

Minecraft For Xbox

Minecraft for Windows 10

Thanks, it is a strange one. For some reason the Win 10 store shows that I owen Minecraft but not in the Xbox store. So I'm unable to play it on Xbox. I did purchase Minecraft back when Mojang Studios owen it. I do use the same account for Xbox and Windows, which it why the achievements displayed on the Xbox. Just can't understand why the Xbox store does not show i owen it.

Thanks for you help.

I think it's an issue with that game in particular. If you can, try another game. I, and a few others, had the same issue with Fable, but were able to complete it using the other games. Otherwise, you'll need to try contacting Microsoft Rewards support via the contact link at the bottom of the Rewards site.

Hi,

there have been issues with several punchcards the last few days.

If you haven't received your points within 48h (working days) you can contact the Rewards support.

You'll find the link at the bottom of the Rewards site.

Happy gaming everyone ! 😊